techincal support enginner
Arabian company for Information Technology & Communications (Arcom)KSA
Total years of experience :4 years, 1 month
• Install the( computers, network, system)
• Manage all activities in site and solve problems
• Coordinates the work between my company and Amana
• Provide technical support for project the municipalities of the Kingdom of Saudi Arabia election by computerized system for recording and registration of voters and support networks and connect all centers of election to Riyadh.
• Responsible user data entry for part of software and how to use.
1. Assisting users to identify and correct hardware and software problems.
2. Assisting in the installation of hardware updates, upgrades or fixes.
3. Retrieval of equipment for maintenance/repair and delivery of new/repaired equipment.
4. Participation in hardware/software rollout.
5. Phone support for selected IT products and services.
6. Performance of any related tasks.
7-repair and maintenance of all printer type hardware and software
Customer Support that includes all aspects of Network Administration Installing Configuring all windows version and Linux Red Hat, Network Devices, DNS, WINS, TCP/IP, DHCP, IIS, controls application
Sudan-Khartoum
3 January 2011 up to date.
Position: Manger of the maintenance and Network Section.
Job description: I worked as the supervisor of the Section and network administration and maintenance.
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Major Responsibilities:
*Assisting users to identify and correct hardware and software problems.
*. Assisting in the installation of hardware updates, upgrades or fixes.
*. Retrieval of equipment for maintenance/repair and delivery of new/repaired equipment.
*. Participation in hardware/software rollout.
*. Phone support for selected IT products and services.
*. Performance of any related tasks.
* Maintenance of all computers and Laptop includes the hardware maintenance of the equipment.
* Maintenance of all computers and Laptop includes the maintenance of software the equipment.
* Installation of network and network design administration security for LAN/WAN.
Others:
Solid Application and Theory on: Windows 2003 server.
Windows 2008server.
Windows 2003 Directory Services Infrastructure.
Installing, configuring and Administrating Microsoft Windows XP Professional.
Installing, configuring and Administrating Microsoft Windows 7 All versions
kaspersky antivirus (personal, business, home) and install and configure all anti virus on network.
12/7/2009 even 11/8/2009
Training in the Sudanese French Bank in the unit maintenance, support and networks
i studdy all All the contents of the course ccna, install, operate, and troubleshoot a small to medium size enterprise branch network. The topics include connecting to a WAN; implementing network security; network types; network media; routing and switching fundamentals; the TCP/IP and OSI models; IP addressing; WAN technologies; operating and configuring IOS devices; extending switched networks with VLANs; determining IP routes; managing IP traffic with access lists; establishing point-to-point connections; and establishing Frame Relay connections.
Customer Support that includes all aspects of Network Administration Installing Configuring all windows version and Linux Red Hat, Network Devices, DNS, TCP/IP, DHCP, controls application
C) Future University 2006-2010 B.S.c (Honors) in computer engineering
درسة بكار الثانوية النموذجية والتى درست بها الثانوية العامة
Model Secondary School BakKar