Technical Support Advisor
www.tedata.net
Total years of experience :2 years, 4 Months
( 1/6/2014 till now) Technical Support Advisor
TE-Data ( Cairo - Egypt) ( www.tedata.net)
Business or sector Telecommunications Sector
( 1/3/2014 till now) Co-founder and Public Relations Manager
Ne7gezlk ( Cairo - Egypt) ( www.ne7gezlk.com)
* Develop and maintain the company's corporate image and identity, which includes the use of logos and signage.
* Manage communications budgets.
* Evaluate advertising and promotion programs for compatibility with public relations efforts.
* Observe and report on social, economic and political trends that might affect employers.
Business or sector Private Sector
( 1/6/2012 till 1/6/2014) IT assistant Manager
Ocean Heart Travel ( Cairo - Egypt) ( www.oceanhearttravel.com)
* Engineer computer networks for the purpose of providing reliable communication
applications.
* Maintains computer hardware and software applications through the use of service
contractors for the purpose of ensuring availability of instructional materials and district
operations.
* Prepares a variety of materials (e.g. reports, memos, letters, procedures, manuals, etc.) for the purpose of documenting activities, providing written reference, and conveying
information.
* Researches software applications and hardware requirements for the purpose of previewing products to provide recommendations regarding applications and purchases.
Business or sector Tourism Agency
Bachelor of Tourist Guidance from the faculty of Tourism and Hotels
( 2008 - 2012) Bachelor of Tourism and Hotels ( Tourist Guidance Department) Alexandria University (Egypt) * Tourist Guiding Division * Tourism studies
( 2012) EDU Egypt Program Certificate Information Technology Institute (ITI) (Egypt) * BPO industry * Customer service * Handling calls * Soft skills * Analytical Skills * Aptitude * Logical reasoning