ISM/ITSM Trainer, Consultant and Auditor
Egybyte
Total years of experience :25 years, 7 Months
Providing Training, Consultation and Auditing services to different customers in IT Service Management and Information Security Management
Responsible for IT Infrastructure and Operations of Si Paradigm Diagnostic Informatics in Cairo-Egypt and New Jersey-USA:
1- Developing IT Budget
2- Developing IT Service Management best practices
3- Supervising the vendors' handover of the infrastructure and services according to the projects SOW
4- Managing LANs, and WANs infrastructure, operations and security (Cisco, FortiGate & Planet Firewalls - VPNs - Wireless LANs APs - Windows 2008 Active Directory - Linux - VMware - VoIP, Avaya & 3CX - CCTV - Physical Access Control Systems - etc.)
IT Operations, Information Security, IT Service Management, Systems Administration, Teaching Assistant
Professional Postgraduate Diploma in Total Quality Management: 1- Statistical Quality Control 2- Planning for Top Quality 3- Project Management 4- Management of Quality Functions 5- 6 Sigma 6- Quality Systems Standards
Power Engineering, Faculty of Engineering, Helwan University