International Public Relations
Egyptian Cultural Center
Total years of experience :9 years, 2 Months
This is an educational center and partner of some worldwide educatuonal academies among switzerland, USA and Malasyia. I was mainly responsible of the international communicatins with all different sides.
Reciving calls from customers who has already booked tickets from our online ticketing platform and have an issue with the tickets they have booked and would like to refund it.
This was an account called sirius XM canada and was mainly receiving calls from our customers who are having any issues with the sevices and making sure to solve their issue and then trying to upsell them with our new services and products.
Receiving calls and chats from customers who are located in the gulf area looking for a holiday package, I was mainly tailoring the package they are looking for at a dorable price.
Randomly calls the American seniors whobare having Medicare insurance to offer them some medical equipment for any arthritis pain they have.
Telesales agent, randomly calls the american citizens who are having credit cards to offer them sa lower interestrate on their credit cards.