محمد حسام

• Offering excellent customer service to the Building societies members

• Daily cash and cheque handling including foreign payments.

• Ensuring that the tills balance up at the end of the day.

• Working effectively as part of a hardworking and customer driven team.

• Processing all incoming payments received by email.

• Handling all cashier related enquiries from customers.

• Good literacy and numeracy skills.

• Can handle large amounts of cash efficiently and accurately.

• Excellent communication skills to build relations with customers face to face.

13 Jul -21 Jul 2008 Etisal international Company for communication - Call Center agent
• Providing advice, information and assistance to callers.
• Attempting to resolve all enquires on first contact with the caller.
• Dealing with a customers queries, requests, orders or complaints.
• Identifying and escalating priority issues or customer complaints.
• Sending emails to clients answering their enquiries.

01 Jul 2011 - 01 Jul 2012
Universe Company for Networking Components - Accountant
• Prepares asset, liability, and capital account entries by compiling and analyzing account information.
• Documents financial transactions by entering account information
• Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
• Reconciles financial discrepancies by collecting and analyzing account information.
• Prepares special financial reports by collecting, analyzing, and summarizing account information and trends.
• Accomplishes the result by performing the duty.
Current job:

National Bank of Egypt Cairo, Egypt
Retail Departments