Enterprise Project Manager senior
TEDATA
Total years of experience :14 years, 6 months
To divide and distribute project workflow tasks to Order Management.
To manage Sector Order Management Activities.
To plan customer operations activities for order, Projects and Large Projects implementation and follow-up.
To ensure issues with work fulfillment process are resolved in a timely manner.
To validate orders requirements with design engineer.
To escalate high priority and unresolved issues as required.
To communicate with other department in order to facilitate any obstacles that may face the project.
To act as an official correspondent with the enterprise customers using appropriate channel.
To be responsible for handling/overseeing more than one project at a time depending on scope of work of each project. To direct and coordinate activities of project progresses on schedule.
To solve any unforeseen problems that will affect project delivery date.
To prepare project status reports and keep management clients and others informed parties of project status and related issues.
To speak to all necessary departments and department managers on various facets of the job to ensure quality completion and understanding of the job throughout the plant.
To provide timely feedback and updates to clients as needed.
To close out all jobs accurately and promptly for billing.
• Conduct a minimum of 30 sales presentations per week by physical visits to customer locations.
• Perform professional presentations or demonstrations of company product(s)/service(s) while on-site.
• Penetrate all targeted accounts and radiate sales from within client base.
• Overcome objections of prospective customers.
• Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
• Build and foster a network of referrals to create new opportunities for revenue growth.
• Generate and develop new customer accounts to increase revenue, by cold-calling if necessary.
• Ensure follow-up by passing leads to Account Managers with calls-to-action, dates, complete profile information, sources, and so on.
• Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner.
• Actively manage call schedule to adequately cover assigned territory in a time-efficient manner.
• Use marketing data using applicable sales management software tools to maximize sales efficiency and effectiveness.
• Maintain accurate records, including sales call reports, expense reimbursement forms, billing invoices, and other documentation.
• Assist in creating RFP responses to potential clients.
• • Periodically conduct information-only presentations, such as seminars, trade show demonstrations, and other efforts.
• • Make front-line assessment of market conditions and advise company Account Managers and marketing staff of findings.
• • Build and maintain ongoing awareness of new products and services, competitor activities, and other research.
Renewing the subscription for customers and creating new
accounts orders.
Presenting and selling company services to current and potential
customers.
Providing on-the-job training to new sales employees.
Handling cancellations requests and communicating the
cancellations with the related departments.
Master of Business Administration (MBA)
Information system.