Head Teller - Branch Operations
Dubai Islamic Bank
مجموع سنوات الخبرة :20 years, 8 أشهر
Dealing with other exchange houses in multiple sale and purchase of
Foreign Currencies. Identify prospective clients and build-up customer database.Verify transaction statement on daily basis and update/rectify omissions, errors.
Directing and motivating staff to achieve set quality standards in services.
Facilitate and ensure timely payments, money transfer/exchange.
Monitor the compliance of the policies including Anti-Money Laundering.
Reporting to the branch head on competitor’s activities from the market.
Develop and maintain good relationship with corporate and retail clients.
Assist marketing team and analyses market potential.
Dealing with other exchange houses in multiple sale and purchase of Foreign Currencies. Remittance of funds thru different products like, Telex Transfer, Demand Draft, Western Union, ARY Speed Remit, Instant Cash, GIT etc.
Meet clients frequently and convince them about company’s products and services. Updating forex rates for transfers and currencies to branches.
Identify prospective clients and build-up customer database.Verify transaction statement on daily basis and update/rectify omissions, errors
Handle customer queries and grievances. Directing and motivating staff to achieve set quality standards in services. Facilitate and ensure timely payments, money transfer/exchange. Monitor the compliance of the policies including Anti-Money Laundering. Reporting to the branch head on competitor’s activities from the market. Responsible for cash management of the Branch. Develop and maintain good relationship with corporate and retail clients. Assist marketing team and analyse market potential. Prepare periodical Sales Reports.
Preparing statement of dispatch of materials to different projects.
Assisting in preparing payment requisition, timesheet, and settlement of Local Purchase Bills. Support in preparing Payroll, quotations. Verification and costing of cub contracts work. Preparing material requisitions, making purchase orders. Handling all incoming and outgoing correspondence.
Preparing monthly equipment reports, material stock report. Systematic filing of all documents. Telephone and fax operating, sorting emails, preparing minutes for meetings.
First Class in B.com from Calicut University - Kerala India