Assistant Director of Sales
Marina Hotel
Total years of experience :16 years, 4 months
• Manages the Sales team (under the direction of the DOSM), to ensure the efficient day to day operation of the Sales Department.
• Manages the office administrator and supervise execution of tasks.
• Demonstrate high energy levels in motivating the team and focus the team on providing consistently high levels of customer service.
• Ensuring that the activities of all team members are aligned with hotel strategy.
• Assist the Director when needed in recruiting, directing, managing, training and counselling sales staff.
• Working with the DOSM, set annual revenue targets all direct sales people, ensuring that they are clear on their revenue target and have a planned strategy to achieve their goals.
• Update team on monthly results
• Ensuring accurate follow up and communication both internally to reservations and accounting departments and confirmation to client.
• Ensuring that all members of the team utilise systems (Opera, Outlook, etc.) to their full capacity.
• Involved in annual departmental budgets and cost control initiatives