IT Manager
Green Valley Oil Service
Total years of experience :25 years, 4 Months
Managing IT department with the three main division’s datacenter division, ERP application division and media center.
Developing the IT plan, budget, IT security policies, operation procedure and strategy.
Managing Implementation and administering SAP ERP including FI, MM and SD for two separate entities.
Report to board of directors, SAP health report, and issue analysis and a lot of reports that insure that the business needs are met,
Manages the integrity of security design and engineering for SAP applications and systems, including the implementation of backup and recovery processes. Administers ERP systems security measures to protect data, software, and hardware.
Determines future growth requirements of the SAP applications in areas such as database size, number of end-users and application functionality;
Lead the technology team administering the data Center with different technologies such as Microsoft servers, exchange2010 and clients, FotiNet firewall, VMware, Backup exec, CISCO switches,
Leading the Media center to create business animated videos, business short films, 3d designs for equipment, site location and tender usage.
Planning, organizing, and evaluating the operations of information systems and electronic
Data processing (EDP)
Oversee the development and maintain of the IT strategic
Plan.
Managing the automotive ERP implementation on different sites.
Developing and implementing policies and procedures for electronic data processing and computer Systems operations including day to day procedure, user support, backup strategies and security.
Meet with managers to discuss system requirements, specifications, costs and timelines.
Hire and manage information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information Systems.
Control the computer systems budgets and expenditures
Main duties
Delivering IT service that meets high customer satisfaction
Devolving and maintaining a network strong business relationship with key account and customer.
operating at prime customer contact level typically at senior manager/director level
Transforming and growing the business to maximize profitable service revenue.
Creating and applying company’s mission, vision, philosophy to achieve goals and to set a standard work culture for the division
Applying a long term strategic thinking by partner or joint venture with large international firms to push the business farther ahead.
Provides support to new business opportunities
Implemented and maintained a large windows 2000 Network, include 70 servers, 250 workstations, distributed among 30 remote sites.
Monitored and Fine tuning network performance, using HP OpenView and SMS 2.0.
Supported and troubleshoot Novell 4.11 server
Migrated windows NT 4.0 network to windows 2000
Installed and implement MS- Exchange 2000
Implemented and troubleshoot Active directory, TCP/IP, DNS, WINS, SMTP and DHCP
Replaced backup strategy from tape biased strategy to DVD
Implemented semantic enterprise virus protection and spy ware software.
Configuring Cisco routers 2600 series
Maintained and troubleshoot HP/Compaq ProLiant servers and workstations
Implemented a backup/restore and Disaster recovery solutions. Using VERITAS /ARCSERV enterprise software
Implemented system security by applying security methodology to protect the firm data
Used Visio and other tools to document a network
Performed Software and hardware inventory for the network.
Develop a correct topology which guarantees stability, scalability, availability of system.
Migrated the system from Novell 3.11 to windows NT 4.0
Established a trust relationships between a several windows NT domains
Installed and configured MacAfee enterprise virus protection and firewall software
Established a getaway between NT server and UNIX box
Implemented and configured ISS MARCH security package
Implemented security patches, Hot fixes, year 2000 complaint to the system
Implement a corporate standard procedures for network operation
Leading the team to install, implement and test the system.
Develop an operation procedures including tuning system, preventive maintenance, error reporting and backup procedures …etc\}.
Delivered training for operators and support engineers to perform procedures with maximum accuracy to ensure the system will be stable and error-free.
Monitored the system performance and hunt the system bottle Necks.
