Consulting Technical Manager
Oracle Malaysia Sdn Bhd
Total years of experience :24 years, 5 months
• Involved in architecture of messaging, OSS/BSS solutions
• Coordinating with sales for solution architecture, PoC, and effort estimation.
• Focus on collation of customer requirements and deployment of solutions.
• Ensure implementation assistance to the on-field engineers pertaining to deployment, assist project managers in preparation of project plans and sales/presales in architecture of solutions.
• Conduct reviews and prepare scope of work apart from ensuring compliance to delivery schedules.
• Work with Unified Communication Suite(UCS) product engineering on the product requirement, integration with external systems(Oracle Access Manager)
• Develop and lead detailed solutions for moderately complex projects related to Identity Access Manager, Middleware and Oracle Communications Unified Communications Suite.
• Architect infrastructure for the CGBU solutions.
• Advise and influence customer management on process direction/decisions
• Anticipate project risks and make corrective recommendations to project manager
• Resolve moderately complex customer issues by recommending and implementing solutions
• Demonstrate multiple business process expertise within one product family; or ability to architect and design technology solutions for one technology product and understand cross stack impacts
• Lead or actively contribute to a Oracle professional community
• Lead a team of consultants on a project
• Provide coaching, guidance and feedback to develop skills of team members
• Provide project performance feedback as applicable
• Collaborate with Sales leadership in business development efforts on existing or new projects by providing customer scoping, work estimates, demonstrations, and requirements gathering
• Contribute to RFPs and bid package as requested
• Proactively identify opportunities and leads and engage sales team to lead business pursuit
• Identify opportunities to up sell or position consultants for project roles
• Involved in managing, architecture of identity management, messaging solutions, IT security assessment and architecture, coordinating with sales for development of solutions.
• Focus on collation of customer requirements and deployment of solutions.
• Ensure implementation assistance to the on-field engineers pertaining to deployment, assist project managers in preparation of project plans and sales/presales in architecture of solutions.
• Conduct reviews and prepare scope of work apart from ensuring compliance to delivery schedules.
• People management
• Involved in architecture of identity management, portal & messaging solutions, coordinating with software presales for development of solutions.
• Focus on collation of customer requirements and deployment of solutions apart from coordinating with partners in delivery of solutions.
• Ensure implementation assistance to the on-field engineers pertaining to deployment, assist project managers in preparation of project plans and sales/presales in architecture of solutions.
• Conduct reviews and prepare scope of work apart from ensuring compliance to delivery schedules.
• Product development/ Quality assurance