Logistics Manager
Haier Electric Egypt
Total years of experience :18 years, 9 months
Define, launch and drive mission-crucial strategic as well as operational initiatives in core non-technical projects.
Develop method of change management inclusive of ownership of documentation library, process training and communication plans etc.
Support budget, personnel and varied resources necessary to attain goals and objectives of program group.
Identify, evaluate and define project needs and scope.
Reviews contractors regarding logistics activities.
Support and solve all logistics issues by coordinating with contractors and service providers to ensure KPIs are met.
Supervise and control project milestones, tasks, scope, timelines, expenses, deliverables and risks impacting project
Prepare comprehensive project plans to assure deliverables are attained within budget, timeline and varied project objectives as defined by Project Directive.
Develop project plan on basis of business requirements, arrangement of project team, project metrics design, KPI’s and reporting.
Guide on technical aspect and direct project to cross functional teams.
Estimate logistics related resources and time and establish priorities within project team.
Involve in resource allocation and coordination with different project team managers and leaders.
Oversee and control logistic project progress.
Establish goals and objectives and provide instructions to respective team members.
Head and stimulate projects and develop communication plan working with team members, stakeholders and project sponsors.
Manage risk and develop risk mitigation plan as well as strategy.
Responsible for overseeing the inventory management process, defining departmental strategies for appropriate inventory levels,
eliminating obsolete and off-spec material, and reduce aging material
Develop methods and procedures for scheduling of raw materials from suppliers to support manufacturing in achieving customer
demand and minimizing cost impacts to Michelman
Develop and maintain transportation system on domestic and international freight that ensures business needs are met
Manage customer service activities including order entry, customer satisfaction, interface with sales, production, labs, regulatory,
and quality ensuring that Michelman's customer service creates competitive advantage in marketplace including resolving critical
customer complaints
Create, manage and achieve the overall logistics and customer service department budgets
Develop and lead Sales and Operations Planning (S&OP) process
Ensure Company is in compliance with laws and regulations regarding transportation, including hazardous materials. Resolve any
legal issues pertaining to transportation/distribution
Ensure Logistics Department complies with ISO 9002 requirements
Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing program operational and
personnel policies and procedures.
Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols.
Motivate, organize and encourage teamwork within the workforce to ensure set productivity targets are met.
Oversee the planned maintenance of vehicles.
Participate in personnel development at all levels through talent acquisition, performance management, providing opportunity for
high performers, education, communication, expectation setting, and self actualization
Perform related duties as assigned or as the situation dictates
Lead and manage logistics team to handle the project related the agreement between Egyptian Government and Chinese Government 500 KV power Transmission Lines project monitoring and supervising the break bulk vessel and coordinate with shipping lines, port handling and stevedoring companies, Freight forwarding companies and enhance the operations productivities and ensure the required level of performance are consistently met .
•Ensure the break bulk cargo are delivered to the different job sites all over Egypt for the Power Transmission Lines and Cement Factories materials, equipments and production lines .
•Coordinate with the inland transportation companies to release the cargo from the storage yard and review the way bill with the job sites receipts .
•Managing and controlling export operation & customer support functions, assigning work activities and programs, monitoring work flow, reviewing and evaluating work methods and procedures, and directing such activities to accomplish company goals & objectives .
•Monitoring and supervises the day-to-day operations of Export Operations to ensure that work processes are implemented as designed and comply with established policies, processes and procedures - (SOP’s & SLA’s & CRM’s) .
•Managing & establishing & developing solid export network, sourcing & contracting for vessels & containers, transportation companies, customs, negotiating best rates & validity to maintain efficient export service, while positively contributing to TBARI .
•Managing and controlling export operation budget, maximize profitability and insure positive contribution to TBARI Managing and controlling export operation budget, maximize profitability and insure positive contribution to TBARI .
•Analyze 12 Month Forecast & help in developing export operating plan for existing and potential accounts in order to leverage export sales and to maintain company’s business plan.
•Establish and regularly update solid system and relevant extracted reports to show all shipping lines sea routes to all destinations and relevant vessels ETA’s, ETD’s, TT, in order to best plan for sales and deliveries & production supply planning respectively.
•Manage & negotiate shipping lines/forwarders to attract best freight based on export budgeting plan and establish solid agreements with shipping lines to ensure sufficient space on vessels & equipment to guarantee allocating export operating plan efficiently & effectively
•Measure, analyze, sort and solve claims & problems faced by various customers, propose and create corrective measures in order to insure unrepeatable claims/problems to achieve maximum customers’ satisfaction
•Managing & analyzing, export customer’s complaints arrange for root cause analysis & investigations, developing corrective measures along with QA & QC departments and execute any decisions in respect of liquidation, disposal or return of goods.
•Developing CRM system (Customer Relationship Management), by which continuously assessing both export operation performance & customers satisfaction levels on monthly basis, understands customers actions & preferences, continuously & proactively adopting internal procedures’ to retain & acquire new export customers.
•Managing and controlling in-bound logistics budget, maximize profitability and insure positive contribution to TBARI while insuring production lines utilization at 100% .
30.2015
•Lead the logistics activities while maintaining strong relationship with key customers, suppliers, society & internal functions within the company. Act as the link between sales & production in terms of coordination and delivery of the products to the sales & production team.
•Procurement of materials as per site requirements and specifications at comparative rates within stipulated time with reference to indents and budgets.
* Assisting Procurement Manager in Vendor Development and Vendor Evaluation
* Ensure ISO and ERP System implementation/compliance in his domain.
* Review vendors and suppliers quotations to determine best price and deliver date.
* Review quotations of identified technical and commercial specifications received from the vendors and suppliers.
* Prepare & issue purchase orders in accordance with selected suppliers, price and technical specifications, repairs and/or directs preparation of general and special conditions for use on all project purchase documents, ensuring that requirements of the prime contract are incorporated.
* Received all Incoming Mails, Documents, Drawing (Hard and Electronic) and forward to project - in-charge / Manager for review and smooth distribution to relevant personnel. Review / assess technical specification, BOQ (Bill of Quantity) and Drawings to determine suitable vendors and suppliers.
•Represent the logistic department in the daily operational meeting while aligning with company’s objectives.
•Received return from customers & suppliers its conformity and execution as per company policy.
•Parents & own the stock count of finished / raw materials /other than direct materials and creates stock account report on daily, Weekly and monthly basis.
•Parents and own pallets’ life cycle and preserve those while issuing regular report.
•Control and navigate the operational cost as per the allocated budget.
•Define and update the shipment routs to the best utilizes the shipping capacity at the lowest cost possible.
•Develops replenishment plans based on the customer orders with the aim of fully utilizing the available shipping capacity.
•Monthly, Weekly daily follows up with haulers’ performance vs. targets and work on improvement.
•Site visits to all’ warehouses/plants while seeking opportunities for improvement.
•Owns the organizational structure for logistics to the best help talent develop while growing the business.
•Effectively work with multi-functional resources (sales, customer service, production, HR & administration, accounting to best achieve the department’s targets
•Lead the logistics team into achieving assigned target on a daily, weekly & monthly basis.
•Ensure the implementation of logistics fundamentals i.e. warehousing, distribution operations, transportation, and replenishment.
•General Ledger, Cash Movement, Bank's Reconciliation, Vendors Reconciliation, Preparing Purchase Orders, Comparison prices quotation.
Formulate strategic plans to enhance the company's business in terms of business intelligence
•Market research & identification of potential & new business
•Improved customer service policies and practices. Defined the customer service cycle, created accurate job descriptions and developed standards for customer relationship management.
•Contribute market intelligence to Inside Sales and Marketing as required and request special deals when the business so requires.
•continuous improvement in service quality in processes, work output and customer satisfaction
•Providing advice to customers using organization’s products or services
•Ensure the team delivers financial and non-financial targets as per strategy and budget
•Ensure smooth communication flow within different departments and locations
•Execute efficient processes including policing accordance with global policies and SOPs
Develop and engage team members.
•Send EDI to customs and port authority.
•Handled Break Bulk Vessel.
•Customs Clearance formalities.
•Drilling rigs components unload handling.
•Vessel Operations (Container, General Cargo, Break Bulk, Liquid Vessel.
•Coordinate with port authority for vessels berth prospects and supervision on all load & discharge plan, Stowage Plan.
•Preparing cargo manifest, Make all required corrections, splitting shipments & cargo manifest procedures with customs.
•Preparing the load list.
•Release the Delivery Order exchange for original B/L.
•Submit all shipping documents to port and customs authority.
•Co-ordinate door to door shipments.
•Conduct a regular meeting with customer, Port Authority, Customs Authority to solve and negotiate business and customer’s problems .
Applied Analysis.
LAFARGE CEMENT COMPANY ( TRAINING )
•Coordinate flows of all dry bulk seaborne imports and exports.
•To increase LAFARGE market share In East (focus on locations where we need import volumes) .
•Being in the field and find new customers in coordination with our Business Units where applicable .
•To collect and report market intelligence on import flows, prices, volumes, products
•To give support to international Trading of Cementitious products and coal & Pet coke. Should be trained to handle solid fuels as well.
•Liaising with suppliers and customers to record consumption, deliveries and forecasts .
•Working with our shipping team, documentation team and suppliers to secure logistics and vessels for deliveries.
•Invoicing and reconciling any related operational issues.
•Involvement in projections of trade flows to trade manager .
• Shipping and marine course. • The strategic relationships with customers. • SAP GTS overview and principles. • The investigation and resolution of Sanctioned Party List blocks including identification of blocked orders, investigation of the cause for the blocks, utilization of third party screening systems for investigation of issues. • How to Managers GTS blocks which occur within SAP system; Assists in the resolution of issues associated with GTS.