Manager HRD Systems
Dubai Airports
Total years of experience :21 years, 3 months
Responsible for managing HRD systems and processes that includes Recruitment, HR Operations, HR Service Center, Talent Management, Learning Management, Performance Management, Employee Relations & Employee Wellbeing functions
- Set up and implement service standards across Dubai Airports.
- Monitor service driven KPIs integrated with various stakeholder systems like immigration, e-gate, security systems etc.
- Define & Develop Data Management & Collection framework & Techniques
- Develop & Implement Service performance dashboards for all KPIs and stakeholder's SLAs and develop, monitor and manage data warehouses and systems pertinent to the airport ranking.
- Model, Develop, Implement, & Monitor CRM processes based on service framework
Support and participate in IT management planning by employing best enterprise architecture
frameworks
Assist senior management by aligning IT initiative with business objectives and facilitating
prioritization of business strategies that optimally achieve business objectives
Ensure IT investments, solutions and services are aligned with enterprise strategies and
architecture
Align IT Risk managment processes with enterprise business risk management framework
Establish outcome and performance measures, supported by metrics, and targets that assess
progress toward the achievement of enterprise and IT objectives and the business strategy.
Co-founder of Business Consulting arm of AW Rostamani Group.
Managed Enterprise Architecture & Business Process Reengineering Projects across region.
Worked with various government & private organizations like RTA, Dubai Customs, Dubai Police, Saudi Monitory Agency, Arab Bank etc.
Member of first middleeast SOA Vision Awards
The AW Rostamani Group is one of the largest conglomerates in the United Arab Emirates with its influence spreading in to GCC countries through its trading activities. Its main areas of activity are in automobiles, heavy vehicles, spare parts & services, travel related products, foreign exchange, real estate, electronic communications and general trading. The group is financially strong and the net assets are in excess of US$550 million and the group employs over 3000 people
Key Responsibility - Manage Group ICT requirements
Key Responsibility- Manage end to end execution of group companies ICT requirements
Job Description
- Provide Consultation for clients
- Make custom web application
- Designing, developing of web sites & effective management of the site.
- Helping in facilitating a solid E-Commerce foundation for the company
Designing, developing of web sites & effective management of the site. Helping in facilitating a solid E-Commerce foundation for the company
Certified Project Management Professional (PMP) from PMI, USA. Member of the Project Management Institute.
• MCP in Installing, Configuring, and Administering Microsoft Windows 2000 Server • MCP in Developing and Implementing Web Applications with Microsoft Visual Basic .Net and Microsoft Visual Studio .Net • MCP in Developing XML Web Services and Server Components with Microsoft® Visual Basic® .NET and the Microsoft® .NET Framework • MCP in Designing and Implementing Databases with Microsoft SQL Server 2000 Enterprise Edition • MCP in Designing and Implementing Databases with Microsoft SQL Server 7.0 • MCP in Designing and Implementing Desktop Application with Visual Basic 6.0 • MCP in Designing and Implementing Distributed Application with Visual Basic 6.0 • MCP in Administering Microsoft SQL Server 7.0 • MCP in Analysing Requirements and Defining Solution Architectures • Developing and Implementing Windows®-based Applications with Microsoft Visual Basic .NET and Microsoft Visual Studio .NET • Analyzing Requirements and Defining Microsoft .NET Solution Architectures