Mohamed Sobhy Mohamed Ali, Technical Support Expert

Mohamed Sobhy Mohamed Ali

Technical Support Expert

Schneider Electric

Location
Egypt - Cairo
Education
Bachelor's degree, Electrical Power & machine
Experience
15 years, 6 months

Share My Profile

Block User


Work Experience

Total years of experience :15 years, 6 months

Technical Support Expert at Schneider Electric
  • Egypt - Cairo
  • My current job since March 2019

Technical Support Expert (L2) for Schneider Electric Industrial products:
- LV & MV Drives and Soft starters.
- TeSys product ranges -Contactors and Overloads-.
- Harmony product ranges.
- Motor Management offers TeSys T and TeSys U
- Sensors and Signaling offer.
- Deploy acquired knowledge through different channels such as FAQs publishing, training...etc

Technical Service Manager at El-Gammal Industrial Systems Co. (GISCO) - Egypt
  • Egypt - Cairo
  • September 2009 to February 2019

• VFD ( Variable Speed Drive ) specialist On site / Field inspection, Programming & Start-up
• Authorized Dealers for Danfoss, Vacon and Allen Bradley VFD's.
• Providing Technical Support in Sales and Service of Variable Frequency Drives (VFD's), Soft Starters, etc.
• Application study to suit the Customer’s requirement in the Field of Drives and Soft Starters.
• Design / Supervising Panel Building for Drives, PLC Panel for ABB Make as well as SIEMENS make & Soft Starter Panels in our Works and Commissioning of the same at different sites .
• Power Quality Panels Manufacturing in the shop floor and Commissioning at different sites.
• Experience in electrical installations of MCC panels, VFD starters & Building Management system(BMS)
• Assist sales and marketing by providing technical liaison with customers and by participating in outside seminars, symposium, and trade exhibitions.
• Providing sales support during virtual and onsite client meetings.
• Demonstrating how a product meets a client’s needs.
• Knowledge in Package Sub-station, LV Switchgear, LV Panel Boards and Distribution Boards, Motor Control Centers, Capacitor Banks, Automatic Transfer Switches and Manual Transfer Switches, Relay Panels
• Travelling to visit potential clients.

Technical Studies Engineer at General Company For Electrical Projects (ELEJECT)
  • Egypt - Cairo
  • October 2008 to September 2009

 Interpret specs and customer inquiries and design technical proposals and pricing for customers.
 Estimates labor, material, construction, and equipment costs.
 Participation in studies of 132 K.V. O.H.T.L. From Dhamar S/S To Hizyaz S/S Project (Yemen), the part which concerns Towers & Insulators.
 Participation in studies of Installation of 132 K.V. Ja’ar / Lawder O.H.T.L. (Yemen), the part which concerns preparation of (Quantities Estimation, Organization Chart and Estimation of Tools &Equipments).
 Follow- up current projects.

Education

Bachelor's degree, Electrical Power & machine
  • at Faculty of Engineering
  • May 2008

Specialties & Skills

Microsoft Office
Customer Service
Project Collaboration
Microsoft Excel
AutoCAD
AutoCAD
MS Excel
MS Word

Languages

Arabic
Expert
English
Intermediate

Memberships

Egyptian Syndicate Of Engineers
  • Member
  • September 2008

Training and Certifications

Siemens PLC S7 (Training)
Training Institute:
SIRA
Date Attended:
November 2008
AutoCAD - 2D (Training)
Training Institute:
Cairo University
Date Attended:
December 2008
ICDL (Certificate)
Date Attended:
October 2008
Valid Until:
January 9999
AC Drives commissioning and programming (Training)
Training Institute:
Vacon - Finland
Date Attended:
February 2013
Duration:
40 hours

Hobbies

  • Reading,Playing football,listening to wold news and search on internet