Business Process Re-Engineering
Al-Badar Trading
Total years of experience :25 years, 3 months
• SWOT analysis and GAP analysis for small business concerns.
• Re- Structuring Clients Sales operations and Increasing Sales.
• Re- Structuring of Clients Marketing activities and development their customers
• Re- Structuring of Clients HR department and creating policies and procedures
• Re-Structuring of Clients IT related operations and requirements
• Re-Structuring of Organization Charts.
• Creating the Policy Manual for the company.
• Re- structuring of Business Models and Developing Business by making JVs.
• Re- Structuring and Training of Supply Chain Management Systems
• Re- Structuring and Making Cost control in operations and increasing profits.
• Checking the Audit requirements of the Clients
• Sourcing Oracle needs and its implementation.
• Giving leads and advising Clients for their financial Management.
• Giving leads and advising clients for their Transportation, Logistics and Customers clearance.
• Supporting and advising legal concerns to clients for new and current business in their Contracts.
• Creating and advising proper corporate culture to clients
Reviewing, communicating changes, finalizing, signing off all contracts Leas limo Rental, Suppliers, Manpower, Properties etc looking into financial and periods beside legal documents required etc. Final reviewer of contracts to sign from CEO/President.
• Contracts (various: including formal, short form, and annual contracts)—Drafting, Evaluation, Negotiation and Execution:
• Non Disclosure Agreements, Sales / Purchasing Agreements, Sub-contracts, Consulting Agreements, Licensing Agreements, Master Agreements, review of customer proposed terms and conditions
• Distribution Agreements (resellers, agents, joint marketing etc.)
• Commercial and Public (Federal, State and Local Municipalities) Contracting
• Serve as the point of contact for customers on contractual matters. Act as contractual “middleman” between company employees and customers, ensuring timely review and approval / reconciliation of variations.
• On all standard and nonstandard contracts, provide redlined recommendations and often negotiate directly with customer attorneys or purchasing staff until consensus has been reached
• Maintain contractual records and documentation such as receipt and control of all contract correspondence, customer contact information sheets, contractual changes, status reports and other documents for all projects.
• As needed, provide guidance on contract matters to project managers or other operational staff, including training to new project managers and other employees in contracting practices and procedures.
• Develop and implement procedures for contract management and administration in compliance with company policy. As appropriate, contribute to or influence company policies.
• Monitor compliance by company employees with established procedures. Identify areas of recurrent pressure.
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Executive Assistant General Manger
• Reviewed and accomplished contracts with the Suppliers directly involved in establishing of the project
• Follow up with day to day the activities of all the department heads about work flow
• Budget planes has been accomplished
• Achievement Reports has been implemented
• Quality Assurance procedures and policies has been reviewed and executed
• Passed SASO - ARAMCO - SEC Certifications for the company
• Executed the IT project for the company
• Made the supplier work evaluations
• Monitoring Company's performance against pre-set performance goals to ensure that progress is being made in the desirable direction and preventive/ corrective actions are taken accordingly.
• Supported in making the HR and Administrational policies
• Coordinated all Jobs between the General Manager and the Department heads smoothly
• Conferring with Top Management to plan business goals and strategies, developing organizational policies, coordinating functions and operations between departments, and establishing responsibilities and procedures for attaining anticipated goals
• Follow up with contractors about work executions in coordination with the project manager.
Procurement Manager KSA
• Managed the availability of the Raw material in the warehouses not to be Nil
• Managed the whole team in KSA procurement operations
• Coordinated with the team in getting the set goals with the National Supply Chain Manager.
• Reviewed and approved day to day supplier accounts and invoices
• Follow up of all PR, and PO Inquiries, and Procurement equations.
MAJOR ACHEIVEMENTS AND DEVELOPMENTS
• Gap analysis*,
• *SWOT Analysis*,
• Made the policies and procedures for different departments.
• Transforming the problems in the market into good relations and smooth business activities.
• Set goals and objectives for each Trade Marketing Manager to achieve the overall Marketing Plan.
• Made the Organization Chart of the Company
• Decreased the Operational Expenses.
• Weekly, Monthly and Quarterly Achievement reports of Different Departments
• Monthly, Half yearly and Yearly Action Planes and Budgeting
• Developed further customer relationships with the privet sector and build on the existing ones.
• Deriving and developing medium and short-term plans and executive programs to manage and achieve the Company goals
• Continuously monitoring the performance of the Sales and Marketing activities to ensure that annual sales growth is achieved in line with strategic goals, and that new services are launched to increase market share and revenue
MARKETING ACHEIVEMENTS AND RESPONSIBILITIES
• Made Marketing Plane for the company for year 2008.
• MIS AND MEP’s systems
• Research on the current image of the showrooms.
• Introduced new brands by marketing research.
• Perform cost/benefit analysis and feasibility studies on new products.
• Made a marketing research on double sim mobiles
• New business lines by market research
• Made the base of the advertising department by soft copy composing and Art works
• Availability of Advertising and Promotional material has been made
• Upgraded the Website activities
• Made Advertising planes for the Brands available
• Made successful low cost marketing campaigns
• Launched new brands
• Managed Marketing Activities of the Company for there new perfume John Mac Steed in over all the kingdom through different promotions and Physical activities + promotions in the universities
• Participated in Social and cultural events to tie up relations with Embassies and Government Entities.
MARKETING RESEARCH 1ST AUG 2004 TO 30TH MAY 2005
• Made a Business plane for Rajhi Centers( for Building and construction materials)
• Made a research part 1( theoretical ) for Jeddah market.( Building and construction materials- steel and wood)
• Made a research part 2 with statistical information of the consumption of the market and requirements. Including details of the locations of the main competitors and there business activities.
TRAINING AND RECRUITMENT DEPARTMENT
• Organizing, scheduling, coordinating training programs abroad and indoor.
• Handling all logistics of the candidates related official requirements for traveling. Like visas and reservations.
• Developing new programs for candidates and trainees and implementing companies policies.
• Training colleagues administratively with all skills available with me to upgrade overall companies strength.
• Reviewing Managemental CV's.
• Sorting and arranging interviews.
• Making interviews and offers.
INCHARGE WAREHOUSES (ACTING MANAGER)
• I made all required policies and procedures related to this department
• Made a discipline for the team available, made and implemented the required forms.
• Made the executed the inventory for all warehouses, i-e Material Warehouse, Rolling Mill spare parts warehouse, CHS items warehouse, and Scrape warehouse.
• I have received over 500 containers form the consignee on the sight during this period.
• Day to day activities of the issuance of the materials and stock reports.
• Minimum and maximum level of ordering and close relation with the purchasing has formed the flow of the system as still the CMMS was not executed and all work procedures are carried manually.
• Established offices and tools to work for the team. Started form scratch and brought the department to reports oriented systemized management. To bring good service to the users, purchasing department and Accounts.
(1). Participating in national and international exhibitions.
(2). Providing 30 branches with there advertising stuff.
(3). General public relations.
(4). Marketing Company's Scaffolding products to the main contractors in saudi arabia
(5). Development of overall marketing operations.(6). Media coverage and Marketing Channels.
(7)Build solid relationships at senior levels in their Scaffolding and business relationship.
(8)Develop, implement and analyze the yearly budget set for the Marketing department.
(9)Control and evaluate all marketing activities in terms of lead generation and effect to business
(10)Guide, audit and analyze the overall performance of the sales within cooperative and teamwork spirit.
(11)Monitor the market activities to identify possible scope of work and to generate sales leads in accordance with the set budget.
(12)Mobilize technical, support and/or executive-level resources as appropriate to further company’s relationship with the account.
(13)Develop and maintain the distribution channels, operations, classification & policies in-line with the customer-orientation strategy set by the company.
(14)Identify opportunities, direct activity, reach/maintain the highest level of customer satisfaction and become a trusted advisor with the goal of providing the best services to the customers.
(1). Marketing the products of Sanabic firelighter factory and Alnawasi tire factory.
(2). Minor financial accounts.
(3). Translating correspondence and contracts office administration.
(4). Preparing personal accounts of The Chairman Of The Board.
(5). Managing Sales and Marketing staff and there day to day activities.
(6). Develop overall new business activities and looking for new franchise
(7). Managed the pilgrims activities from in to out and was responsible for Arafat fiberglass tents.
(8). Managing customer service department and customer complains.
(9). Banking transactions and follow up of new investment opportunities.
(10). Recruitment and training of new staff.
(11). Promotional and advertising activities
(12). Directly reporting to the chairman of the board.
(1). Selling there all chicken products (Fresh and Frozen) to key accounts in western region.
(2). Responsible for the good displays, stocks and purchase orders in Key accounts in western area.(3). Market information system.(MIS) competitors activities, prices, and discounts
(4). Promotional programs like free samples and offers and advertising activities.
(5). Trouble shooting the market problems like credit delays, damaged items, stock delivery planes.
(6). Translating correspondence from English to Arabic. and Arabic and to English.Prepare on daily basis all correspondence.
(7)Ensure timely collection of the company’s due payments
(8)Ensure full understanding of company’s operational manual.
(9)Arrange and attend regular meetings inside/ outside the company.
(10)Responsible of thoroughly understanding of assigned accounts in western area
(11)Write up reports on a periodic basis to the operational manager about work progress
(12)Ensure timely submission of offers in compliance with the pricing policies set by the company.
(13)Ensure efficient handling of key accounts and proper response to all customers’ inquiries and complaints.
(14)Formulation and implementation of effective merchandising procedures and strategies and encompass range planning, sales and trend analysis, forecasting, stock control, stock transfer, margin markdowns, etc
Certificate and degree received.
Got Certificates for the Bachelor degree with internship in United Bank limited received.
I have done my matric with grade a major in Science in 1992 and then Inter in commerce (I.COM) in the same institution with grade A . In 1994.
