Senior Learning & Development Officer
LibanPost
Total years of experience :16 years, 10 months
Develop, implement, and monitor training programs within LibanPost.
Supervise and conduct technical training (Inductions) & Orientation sessions for staff.
Manage staff of classroom facilitators.
Create & Develop multimedia visual aids, presentations and training materials.
Create testing and evaluation processes.
Assist the HR Director in the preparation and implementation of the yearly training budget.
Evaluate needs of company and plan training programs according to yearly Training Needs Analysis.
Identify performance problem areas for employees.
Provide performance feedback through reports to Head of Departments.
Conduct continuing education training programs.
Provide logistical support, course development, delivery, evaluation and cost management.
Maintain close relations with external local/international learning and training bodies.
Assist the HR Director with the development of strategic plans.
• Supervise the development and implementation of HR related policies and procedures.
• Define competencies, KPIs, data and reporting requirements in support of the performance management processes.
• Analyze Performance Management results & provide recommendation to improve the process.
• Design and implement candidate selection methodologies.
• Conduct and supervise recruitment efforts to cover the hiring needs across the group.
• Oversee the training administration.
• Supervise the creation and modification of job descriptions as necessary.
• Identify performance problem areas of employees.
• Recommend methods of training and development to improve performance.
• Development and implement career development and succession planning programs.
• Maintain close relations with external local/international learning and training bodies.
• Oversee the C&B Department
• Assists in carrying out various human resources programs and procedures.
• Create and modify job descriptions as necessary.
• Assist in the development and implementation of HR related policies and procedures.
• Assist in defining competencies, KPIs, data and reporting requirements in support of the performance management processes.
• Interpret and provide accurate and timely information through the compilation of the performance management report.
• Analyze Performance Management results & provide recommendation to improve the process.
Design and implement candidate selection methodologies.
• Conduct recruitment efforts to cover the hiring needs across the group.
• Undertake the induction program and the orientation of new employees.
• Maintain close relations with external parties such as universities, colleges, recruitment agencies and other sources of potential candidates.
• Assist the HR Manager in the training administration.
• Assist in identifying performance problem areas of junior and middle level employees.
• Recommend methods of training and development to improve performance.
• Assist the HR manager in the development and implementation of career development and succession planning programs.
• Maintain close relations with external local/international learning and training bodies.
In charge of the creation, development and execution of all HR related tasks:
Personnel, Recruiting, Performance management, Training & Development
•Policies and procedures development and documentation
•Interview job applicants, review applications and offer recommendations
•In charge of the creation, development and execution of HR related tasks:
Recruiting, Job descriptions & Attendance
•Assisting GM on research projects & Statistical reports
•Legal papers organization and follow up with lawyers
Human Resources Trainee
* Data entry and organization of resume
* Assisted HR manager in file organization & training programs
* Worked on departmental advancement projects
* Cross training in all departments of the hotel for 3 months
Organized the files of current employees
* Created a Job Descriptions system
* Held the responsibility for recruiting and interviewing candidates
* Supervised the salary preparation by the financial department
* Prepared a training course
* Supervised and modified the employees schedules
* Wrote and submitted weekly reports to the GM
(Thesis pending)
1. Human Resources Management 2. Recruitment and Selection 3. Personnel Administration 4. Labor Law, NSSF, and Taxation 5. Job Design and Description 6. Organizational Behavior 7. Training and Development 8. Compensation and Benefit Schemes 9. Performance Appraisal and Management 10. Human Resources Policies and Procedures
