Mohammad Juma, Solutions Architect / Presales Consultant

Mohammad Juma

Solutions Architect / Presales Consultant

Private

Location
United Arab Emirates - Dubai
Education
Diploma, Project Management Professional (PMP)
Experience
18 years, 2 Months

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Work Experience

Total years of experience :18 years, 2 Months

Solutions Architect / Presales Consultant at Private
  • United Arab Emirates - Dubai
  • My current job since July 2017

Providing consulting services for companies in regard to solutions architecture, software solutions design, presales, bid management and business analysis. Conduct training courses specially tailored for companies. Provide project estimation and costing based on proposing solution design and provide through breakdown of the project. Prepare technical proposals write-up for projects. Conduct business analysis training for companies and individuals.

Solutions Architect / Presales Consultant at Al Elm Information Technology
  • Saudi Arabia - Riyadh
  • February 2014 to July 2017

Role:
Developing enterprise architecture across the organization programs and projects, and ensures alignment with management priorities. Working with the customer to analyze requirements needed to designing a solution architecture. Implement the propose solution architecture with implementation team. Lead presales activates by supporting sales teams technically and provide the technical advice to the customer and management. Managing bid activities such as opportunities assessment, technologies review, preparing technical proposal as an answer RFP and providing detailed effort estimation and cost breakdown.


Duties (Enterprise Architect / Solutions Architect)

• IT Strategy & Technology Advisory: Synchronization technology systems and IT architecture with the organization strategy and goals. Providing technology consulting and expert opinion to the higher management.
• Enterprise Architecture Governance: Develop and maintain architecture knowledge base in the organization with proper documentation, processes, guidelines, templates and standards.
• Requirements Analysis: Capture, analyze, document, validate and get approval of customer’s requirements.
• Enterprise Solution Design: Design solutions architecture that include software, hardware, services, processes and quality standards that are required to achieve the customer’s requirements.
• Mentoring Solution Implementation: Guide and mentor the implementation teams during solution implementation, and updated the architecture if required.
• Technology Subject Matter Expert: Settle technical challenges in hybrid solutions that involves solution from different vendors with different technologies.
• Technology Assessment: Preform technology assessment studies from technical, financial and organizational points of view and provide it to the management with the recommendations.

Duties (Pre-sales Consultant / Bid Manager)

• Sales Team Technical Support: Support sales team technical, address customer’s technical concerns and advocate proposed solutions.
• Requirements Analysis: Capture, analyze, document, validate and get approval of customer’s requirements.
• Proof of Concept Preparation: Show casing Proof of Concepts to customer to earn customer’s buy-in.
• Opportunity Qualification: Manage the bid qualification (bid go / no go) process of new opportunities.
• Bid Team Management: Manage bid’s team member such as contribution expectation and time-line across all the participant departments (e.g., sales, product management, marketing, development, financial and legal).
• Vendors Management: Work with multiple 3rd party vendors to formulate software & hardware solutions that span across multiple technologies.
• RFP & RFI Analysis: Comprehensively study and analyze customer’s RFP and RFI to reach to the root business requirements and to identify all the risks, assumptions and concentrates.
• Bid Questions Formulating: Formulate comprehensive list of questions that help to clarify vague points in the RFP/RFI.
• Effort Estimation: Provide detailed breakdown of effort estimation to implement the solution. E.g., man-days required for: requirements gathering, implementation, QA/QC, integration, UI, installation and migration.
• Solution Costing: Prepare detailed financial proposal with breakdown of the cost. E.g., software licenses, hardware, implementation, support, governance…etc.
• Preparing Proposals: Prepare winning bid technical proposal with all the required write-ups and diagrams.
• Bill of Material: Prepare detailed hardware and software bill of materials.
• After Bid Activities: Perform all after bid activities such as attend bidders’ meetings and defending proposed solution.
• Resources Planning: Work with the HR for acquisition for the required SMEs, and take part in hiring and resources planning process.

Senior Business Analyst at Hewlett Packard Enterprise
  • Saudi Arabia - Riyadh
  • March 2011 to September 2013

Role:
Helping the customer implement technology solutions in a cost-effective way by determining the requirements of a project, document and communicating them clearly to stakeholders. Follow-up closely with technical teams through the development and testing stages to insure implementing the solutions to the requirements.

Duties:

• Developing Business Cases: Building a business cases based on the customer’s strategy and vision.
• Proactively Identifying Business Requirements: Defining the underlying business needs and forecasting the opportunities, and identifying all the possible problems and obstacles.
• Requirements Elicitation: Requirements elicitation and gather through meetings and sessions with stakeholders.
• Requirements Documentation: Requirements documentation including use cases, inputs & outputs, UML diagrams, pre & post conditions, assumptions & constrains and UI mockups.
• Requirements Management: Requirements prioritization, communication and verification.
• Requirements Approval: Requirements validation with stakeholders and getting formal approval on final requirements.
• Implementation Validation: Follow-up with the implementation of the solution and quality assurance to insure alignment with requirements.
• User Acceptance Testing: Perform UAT by playing the role of the customer, facilitate customer’s testing and secure formal acceptance from the customer.

IT Business Analyst at Arabian Advanced System (AAS)
  • Saudi Arabia - Riyadh
  • December 2010 to March 2011

Business Analyst: Identify the business needs, required services, integration interfaces, capacity requirements, and UI elements. Prepare requirements documents (BRD, SRS…etc.)

Product Manager: identifying potential products; conducting market research; generating product requirements; determining specifications, production timetables, pricing, and time-integrated plans for product introduction; developing marketing strategies. Supporting technically the sales team and working with the bidding team to prepare the technical part of the proposal.

Duties (Business Analyst)
• Requirements Elicitation: Requirements elicitation and gather through meetings and sessions with stakeholders.
• Requirements Documentation: Requirements documentation including use cases, inputs & outputs, UML diagrams, pre & post conditions, assumptions & constrains and UI mockups.
• Requirements Management: Requirements prioritization, communication and verification.
• Requirements Approval: Requirements validation with stakeholders and getting formal approval.

Duties (Product Manager)
• Market Analysis: Conduct competitive analysis to study and analyze the competitors in the market.
• Promoting and advocating Products: Provide product demos, show casing proof of concept to customer and act as technical and business advocate for proposed products.
• Participate in Bid Management: Studying RFP, formulate proposed solution and prepare proposal write-up.
• Costing and Effort Estimation: Project sizing and effort estimation

Quality Assurance Officer at Arabian Advanced System (AAS)
  • Saudi Arabia - Riyadh
  • August 2007 to December 2010

Adopting and implementing quality assurance practices and policies throughout the life-cycle of software development projects and performing quality control procedures on all of their deliverables.

Duties:

- Developing quality control methodology for Naseej eSolution department and enforcing it based on IEEE standard.
- Applying quality control for all the phases of the project life cycle and its internal and external deliverables.
- Creating and standardized web performance guidelines and testing scenarios.
- Applying usability testing, performance testing, and functionality testing for web portals solutions.
- Coordinating the work between the resource and the project manager and make sure of continuity of the workflow.

Product Manager at Arabian Advanced System (AAS)
  • Saudi Arabia - Riyadh
  • August 2006 to August 2007

Product manager of a document management system, responsible for analyzing market conditions and defining the product features the leverage the product competitiveness. Supporting the pre-sales team in the stage of approaching the customer by covering the technical part of the product. Working with the bidding team to prepare the technical part of the proposal.

Duties:

- Product manager of a document management solution (ArcMate®)
- Product manager of Analysis RFP's, Writing technical proposals, and sizing projects.
- Plan long-term strategy of the product and express the details in a product roadmap.
- Supporting pre-sale team by performing product demos to customers.
- Conduct competitive analysis to study and analyze the competitors in the market, and to provide the management with plans and strategies concerning the product.

Junior e-Business consultant at Harf IT
  • Saudi Arabia - Riyadh
  • July 2005 to April 2006

Working with private and public sectors companies to assess the business and devise plans and strategies to grow revenue, improve production and lower costs, by adopting new IT solutions and technologies.

Duties:

- eBusiness Specialist for an E-Government project, responsible for mapping the right technology solution to the customer requirements and analyzing and re-engineering the work procedures.
- Project Coordinator, responsible of coordination duties for the development teams in Egypt with project office in Riyadh.
- Authoring projects documents such as proposals, project scope, functional specifications, and analysis documents.

Education

Diploma, Project Management Professional (PMP)
  • at Project Management Institute (PMI)
  • April 2013

Project Management Professional (PMP)

Diploma, Business Analysis
  • at CBAP (Certified Business Analyst Profissional)
  • January 2013
Diploma, ITIL Foundation
  • at ITIL
  • May 2011

ITIL Foundation

Diploma, Scrum Master
  • at Scrum Alliance
  • August 2009

Scrum Master (CSM)

Bachelor's degree, Computer Science
  • at Jordan University of Science and Technology
  • March 2005
Bachelor's degree, Computer Science
  • at Jordan University of Science and Technology
  • April 2004

Specialties & Skills

Business Analysis
Requirements Elicitation
Requirements Documentation
Business Analysis
Requirements Analysis
Quality Assurance
Product Management
Team Leading
Solution Architecture
Bid Process Management
Technical Presales
solutions architecture
Presales
enterprise architecture
Enterprise Analsis
Project Management

Languages

English
Expert
Arabic
Expert

Memberships

Toastmasters International
  • Regular Member
  • July 2013

Training and Certifications

CBAP (Certified Business Analyst Profissional) (Certificate)
Date Attended:
September 2013
PMP (Certificate)
Date Attended:
January 2012
Scrum Master (Certificate)
Date Attended:
June 2009
Valid Until:
July 2009
ITIL Foundation (Certificate)
Date Attended:
May 2011
Valid Until:
May 2011