Product Development Manager
IPMagix
Total years of experience :23 years, 7 Months
- Manage a team of software designers, team leaders, and software developers to make sure customer scope/requirements are delivered on time.
- Project management activities; planning, kick-off, scheduling, risk management, team management, stakeholder management, project communications, project closure, task assignments and follow up, … etc.
- Manage onshore and offshore resources (in Egypt and India), resolve conflicts, and evaluate performance.
- Deliver new development projects and support application in Unified Communication industry.
- Develop master products road map, develop new products ideas, and next features of existing products.
- Manage team growth, skill development, and on boarding new employees.
- Establish projects process and communication models.
- Establish team goals and ensuring goals achievement.
- Conduct team performance appraisals.
- Define escalation process and handle external escalations.
- Monitor deliverables and operations quality, ensuring team’s compliance with process and communication models.
- Define and manage department budget and plan.
- Coordinate release planning for all products.
- Report project status to stakeholders periodically.
- Ensure proper closure and archiving of projects records.
• Software Development Manager, Project Manager, and Delivery Expert with 17+ years of experience.
• Managing IT solutions projects for application & mobile development for 7+ years.
• Certified ITIL v3 Foundation.
• Finished PMP full course.
• Define project scope with stakeholders. Develop full projects plans including schedules and risks mitigation. Measure project progress against objectives. Determine deviations root causes.
• Managed both new development projects and application support projects.
• Managed on-shore and off-shore resources in Egypt and India. Planned resources capacity and assignments, assured utilization, solved team conflicts and evaluated performance.
• Worked with global teams from Europe (Austria, England) and North America.
• Involved in client interface activities for 14 years. In addition to project management, handled business analysis, technical design, implementation, and support.
• Delivered solutions across different industries, with focus on financial services and banking (for 7 years) and unified communications (for 3 years).
• Practiced business analysis and requirement gathering for 8 years.
• Practiced technical leadership using Microsoft technologies for 7 years.
• Practiced product development and support management for 7 years
Key Skills:
• Software development management, maintenance/support management.
• Very strong industry knowledge in banking (including Islamic banking) and financial services.
• Deep client interface experience with major banks in Egypt, Middle East, and Malaysia.
• Stakeholders management, communications management, and conflict management skills.
• Business analysis and solution consultation.
• Extensive system analysis for banking (including Islamic Banking) and financial services.
• Team building and group dynamics.
• Agile and waterfall SWE methodologies, in CMMI-3 and CMMI-5 software companies.
Key Technologies/Tools:
• Project Management: MS Project, Remedy.
• Design & Modeling: IBM RSA, MS Visio.
• Application Development: C#, VB.NET, Java, Web services.
• Mobile Development: iOS (Objective C), Android Studio.
• Business Intelligence: Crystal Reports, MS SQL Reporting.
• Database: MS SQL Server.
ETHIX Finance Product Development - ITS Egypt
2012 to present \[12 months\]
- Renamed from Islamic Banking System (IBS); ETHIX Finance is a complete banking loan management system complying with Islamic Shari’a regulations.
- IBS Product Technical Leader:
Managing product design team (4 designers) and development team, including outsourced team in Asyut (10 developers). Participated in project planning and resource management. Also, contributing as senior designer and system analyst.
IBS Global Support - ITS Egypt
2010 to 2012 \[2.2 years\]
- Global support team for IBS (Islamic Banking System) product maintenance and modifications.
- IBS Global Support Leader:
Managing IBS global support team (20+ members) for clients in Egypt, Malaysia, Gulf countries, Libya and Sudan. Technical management, resource management, business consultancy, and customer engagement management
IBS Tailoring for KFH - ITS Egypt
2008 to 2010 \[1.8 years\]
- Tailoring real Estate loan management module in IBS (Islamic Banking System) global product. The module was tailored for KFH (Kuwait Finance House). Tailoring IBS for KFH Bahrain.
- Software designer: System analysis, solution design (high/low level). Team leadership for outsourced development team.
ADE (Accelerated Development Environment) - EDS Egypt
2007 to 2008 \[9 months\]
- Application engineering framework for model-to-code transformation (UML to C# & UML to SQL), integrating between Borland Together modeling tool and .NET framework 3.5 or MS SQL Server/ Oracle RDBMS.
- Senior developer: Application development and maintenance, and code review. Technologies: C#, MS SQL Server, Oracle RDBMS, Borland Together Architect, Borland StarTeam.
Procurement Control System - EDS Egypt
2007 \[8 months\]
- Intranet web application for EDS procurement management.
- Senior developer: Requirements gathering, system analysis, project sizing and estimation, application design, application development, and code review. Technologies: ASP.NET (C#), Web services, MS SQL Server, Borland StarTeam.
PRSM System - EDS Egypt
2006 \[7 months\]
- Intranet web application for Professional Risk Management Services (PRMS) to manage EDS MYP (Mutli-Year Plan).
- Senior developer: Application maintenance and development. Technologies: ASP.NET (C#), MS SQL Server.
GAD Dashboard System - EDS Egypt
2005 to 2006 \[7 months\]
- Intranet web application for company running projects delivery analysis, and capability measurements.
- Senior web developer: System analysis, sizing and estimation, application design (UML class/sequence diagrams), application development, and code review. Technologies: ASP.NET (C#), MS SQL Server, Borland Together Architect, Borland StartTeam.
F2000 ERP System - RoyalSoft
2001 to 2005 \[4 years\]
- Medium scale ERP system for local companies.
- Senior developer: Requirement gathering, system analysis. Design and development (Stock Control, Account Receivables, and Account Payables), and application performance tuning. Technologies: VB.NET, VB 6, .NET framework 1.1, Crystal Reports, MS SQL Server.
Moheet Media Authoring Tool - Arabia Inform
2001 \[2 months\]
- Media authoring application for capturing and managing TV images, and linking to news content.
- Developer: Designed and developed image management modules. Tuned application DB performance. Technologies: VB 6, MS SQL Server.
Moheet News Portal - Arabia Inform
2000 to 2001 \[12 months\]
- High performance website for news publishing (www.moheet.com).
- Developer: Developed web pages and backend content management application. Handled DB administration for news desk DB and online content DB. Technologies: ASP, VB 6, MS SQL Server.