IT & Business Analyst Manager
Patchi
Total years of experience :32 years, 4 months
Working day to day with the Managing Director & Head of departments to insure they are getting the best from the business systems, define scopes and objectives and formulate systems to parallel overall business strategies, conduct research and analysis in order to come up with solutions to solve business problems and help to introduce these systems or business solutions to their clients. Owen the 4 S’s: Speed, Simplicity, Safety and Self-Confidence, always working toward simpler processes and solutions and increasing IT agility. Manage IT Department
IT & Business Analyst Manager for Patchi KSA (85 Retail branches all over the Kingdom and Bahrain + 6 Cafes and 12 on the run) (www.patchi.com)
Managing IT Department Team (Developers, Network & Technical Support)
Responsible for analyzing company business needs to help identify business problems and propose the appropriate solutions with being a key player in Budget & Forecast, Finance, Procurement, Inventory and related financial processes, Commercial, HR, CRM, Workflow
Responsible for company Enterprise Resource Planning Solution, Dashboarding, Analysis, Design, Implementation, Professional Reporting
Decision maker in setting the company business strategy and reflecting it in implemented business solutions and procedures.
Main Business solution implemented with remarkable success
• Microsoft Dynamics Navision with LS Retail
• MenaITech HR system (Payroll, HR & Self Service)
• Penygon systems (Inventory Management, Financial system & Payroll)
• E-commerce Prestashop (www.patchi.com)
Supervise the opening of new main office & Over 60 Retail showrooms from April 2008 till to date + 4 Cafes and planning for 10 others till end of this year.
Providing professional Consultancy, Design, Analysis, Implementing and Programming in the IT field for the following functionality:
-Business solution
* Whole Sale
* Retail
* Manufacturing / Production
* Costing
* Accounting & Finance
* Human Resources
* Audit Control
-Connectivity
* LAN
* WAN
* VPN
* Surveillance Cameras Setup and Setting
* Remote Access Control
* Wireless Setup, Setting, Access Control, Monitoring & Connection
Dealer for EDM Company (based in Lebanon) which develops business solutions. These solutions includes the following:
* ERP Solution called Noria (www.edm.com.lb).
* Integrated Accounting and Inventory Solution (for small and medium businesses).
* Complete Retail / POS Solution.
* Pastry / Catering complete control solution.
* Pharmacy Solution.
* And many others.
My job includes all the processes, starts from getting the sales lead and end by finalizing the project with the customer (sales, analyzing customer needs, designing solution, implementing solution and follow up customer after implementation).
Also I develop (using VB.Net with SQL Server and Crystal Report) and implement solutions for our customers if their requirements don't found with the business solution products that I'm providing . Moreover I develop an Integration solution between business solutions that I provide and others the customer might have.
Providing Consultancy in IT Field to build their own ERP solution, Supervise the IT department team & functionality. Provide consultancy in building Chart of account and Cost Centers to get the appropriate financial result.
Instructor for the following courses
* Senior Project I & II
* Networking I
* Computing Essentials
*Coordinator in the Orientation Department related to the Practical training, Internship, and Senior Project courses for all university’s departments.
Provide IT Consultancy with complete supervision for the IT departments of the whole grouup companies', where their business include (Manufacturing, WholeSales, Retail, Realestate, Health Club, Financial Services, Distribution, etc...)
Complete Account Handling Include:
* System Analyst and Designer
* Developing and implementing business solution ( inventory, retail, accounts, personnel, audit & finance control)
* Network design and installation
* Remote Access Solution
* Business consultancy
* Staff training
* Finding new projects / clients
* Customer follow up
* System analyst: Retail, inventory, accounting, payroll, fixed assets, import & export and construction projects
* Designing, programming & implementing: Banking, renting and costing construction projects
* Designing, programming and implementing a project for physical inventory through notebooks using barcode readers for supermarket and physical inventory
* Network installation and administration: (Novell, Novell Light, Personal Network, LanSmart, Windows 95, Windows Work Group)
* MIS (Management Information System): Designing and programming Consolidated Statistical and Financial Reports for Idriss Group to be submitted to the top management and shareholders.
* Networking scales and connecting them to the main software
* Telecommunication projects: Connecting (through dialup) all divisions of Idriss Group with the implemented software, for data consolidation and software support.
* Training staff & following up all above mentioned projects
Assisting the owner in all daily operations. (Sales Co-ordination, Development Co-ordination, Operation Co-ordination, etc...).