Mohammad Qarmash, sales & services representative

Mohammad Qarmash

sales & services representative

wi-trib

Location
Jordan - Amman
Education
Bachelor's degree, MIS
Experience
11 years, 1 Months

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Work Experience

Total years of experience :11 years, 1 Months

sales & services representative at wi-trib
  • Jordan - Amman
  • January 2011 to January 2012

Present and sell company products and services to current and potential clients.
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
Follow up on new leads and referrals resulting from field activity.
Identify sales prospects and contact these and other accounts as assigned.
Prepare presentations, proposals and sales contracts.
Develop and maintain sales materials and current product knowledge.
Establish and maintain current client and potential client relationships.
Prepare paperwork to activate and maintain contract services.
Manage account services through quality checks and other follow-up.
Identify and resolve client concerns.
Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
Coordinate company staff to accomplish the work required to close sales.
Develop and implement special sales activities to reduce stock.
Other duties as assigned.

customer care representative at wi-tribe jordan
  • Jordan - Amman
  • January 2001 to January 2011

customer inquiries.
research required information using available resources.
handle and resolve customer complaints.
provide customers with product and service information.
enter customer information.
process orders, forms and applications.
identify and escalate priority issues.
route calls to appropriate resource.
follow up customer calls where necessary.
complete call logs.
produce call reports.










Work Place : wi-tribe -jordan

cashier/assest manager at sportland
  • Jordan - Amman
  • September 2006 to June 2009

Section 5 - Demonstrated Skills




Work Place : sport land -jordan; responsible for more than 12 staff.
put the daily, monthly, job plan.
calculate the staff works hours.
dealing with department office.
talking with department office managers about the vision for the company road.
















Work Place : wi-tribe -jordan

Education

Bachelor's degree, MIS
  • at alahliyya amman uni
  • January 2008

Specialties & Skills

Sales Excellence
MIS Reporting
Data Sheets
Service Center
Call Processing
sales Praxiteles
Microsoft Excel
Customer Satisfaction
Call Center

Languages

English
Expert
Arabic
Expert

Training and Certifications

TRAINING (Certificate)
Date Attended:
January 2005
Valid Until:
November 2005