Project Manager
Carrefour-Majid Al Futtaim
Total years of experience :20 years, 10 months
in the requirement gathering from the stakeholder of all the functional groups and to analyse the technical requirement, which can aligned with IAM integration using OOB connector or self-driven logics that fulfil the business requirements.
•Facilitated preparation of documents like Project Plan, Project Scope, Goals, and deliverables.
•Analysing and documenting functional & non-functional requirement for various IAM domains such as Access Management, Identity Life cycle Management, Privileged Access Management, Reporting, and analytics.
•Create IAM governance collaterals such as policy, procedures, standards, and guidelines, Roles type and User Access Reviews etc.
•Prepare/update project status reports, process invoices, update tracking reports, and maintain files for due diligence and financials.
•Need to work independently with business stakeholders to capture IAM use cases and define them in IIQ processes.
Achievements
•Successfully roll out Sailpoint’s identity and access management (IAM) access and governance application in entire 18 countries of Carrefour.
•Defined successfully new standards and policy, which meets supermarkets, hypermarkets, head offices and corporate policies for on boarding and assigning birth rights provisioning.
•On boarded 30+ applications with all manual Self Service form on IAM with different approval life cycle.
•Optimize all acknowledgments and auto triggering of analysis reports to the stakeholders.
with Client/Stakeholder for understanding the project requirement and facilitated preparation of documents like Project Plan, Project Scope, Goals, and deliverables
•Prepare/update project status reports, process invoices, update tracking reports, and maintain files for due diligence and financials.
•Reviewing the efficiency and effectiveness of service delivery.
•Identify, analyse, prioritize, mitigate and communicate project risks.
•Identify and address areas of concern regarding potential risk surrounding project, project logistical issues, budget and scope.
•Identifying qualified consultants, contractors and vendors, preparing and issuing RFP's, evaluating proposals, negotiate on contract terms, deliverables and payment schedules.
and implement improvements in Store front-end application systems, including POS (IBM & Navision), Scale Management System, Salesman application, After Sales application, and central Voucher system.
•Monitor and implement improvements in Store back-end applications systems, including Ordering, Receiving, Stock-Take & Reporting systems (GOLD & Navision), in consultation with the Application Systems Administrator.
•Monitor and implement improvements in Store Infrastructure including networks, PC/Printer/Peripheral administration and Shared Folder Management, in consultation with the Infrastructure Administrator.
•Perform internal IT audits on focused areas at the store as determined by the Group IT Head as and when necessary.
•Monitor, investigate, identify and rectify data integrity issues arising from master file data maintenance and data exchange between application systems including night batch upload/download between back-end systems and POS.
•Study and recommend improvements in Office Automation at stores in order to increase efficiency and reduce operating costs.
•Provide IT implementation support during new store openings.
•Software Analysis and design for the desired department to optimize the process.
•Developing and designing Reports using Crystal Reports.
Structure Cabling and Patch Panelling.
•Provide overall technical support assistance to the group users.
•Research and recommend hardware, software development and procurement.
•Prepare Technical Documentation for end users.
•System integration Analysis.
•Configure network services and maintain software packages.
•Support Wireless Issues and fix issue related to network devices such as Routers, Switches, Print Servers and Access Points.
•Administer LAN activities such as creating user IDs, maintaining the critical back-up records, providing support for applications and printers, applying group policies to restrict the range of control for standard users, and maintaining DHCP and DNS records.
•Manage/ Configure Active Directory.
•Responsible for project planning, requirement analysis, and technical specification.
•Inventory of all IT assets of the company.
•Vendor Negotiation for all the IT Purchases.
Key Responsibilities:
•To troubleshoot and diagnose those systems which have issues regarding software, hardware and networking.
•Handle issue regarding ADSL, DSL connection lines and FIOS.
•Participate in WIPRO's conferences, and seminars for professional development.
technical training of K-12 education software by NIIT for Lucknow zone.
•Implementation of software in different school, colleges and Universities.
•Resolve the issues regarding the software and network which arises at client side.
•Prepare report on software analysis and report to the area manager.