Operations Manager
Move One Logistics
Total years of experience :15 years, 6 Months
- listening to customer requirements and presenting appropriately to make a sale.
- maintaining and developing relationships with existing customers in person and via telephone calls and emails.
- cold calling to arrange meetings with potential customers to prospect for new business.
- responding to incoming email and phone enquiries.
- acting as a contact between a company and its existing and potential markets.
- negotiating the terms of an agreement and closing sales.
- gathering market and customer information.
- representing the organization at trade exhibitions, events and demonstrations.
- negotiating on price, costs, delivery and specifications with buyers and managers.
- Review product quality and defect rates and report to brand manager to take appropriate action.
- Follow up with the service center to get an official technical evaluation for each item.
- Introduce new products to the sales team and suppliers by presenting and highlighting products quality and features.
- Monitor the implementation of the marketing plan for the brand, suggest marketing activities,
- Participate in product planning in accordance to customer behavior and market trends and requirement.
- Prepare and update the sales business plans in coordination with sales manager and report to brand manager.
- Monitor the brand sales and suggest ideas to achieve weekly, monthly and yearly sales target.
- Suggest marketing and sales strategies for the brand including prices, discounts and offers based on the marketing condition to support the sales team in achieving target.
- Participate in brand tender business, price study and negotiation, tender offering and pricing; follow up, order management, timing and management of tender database.
- Follow up the mega department stores business, product visibility, brand marketing activities, merchandising and prices.
- Monitor dealer network, sales areas, sales channels, and present suggestions to the brand manager.
- Monitor sales trends and seasons and ensure timely orders are placed to maintain appropriate level of stock.
- Monitor stock movement to identify slow moving items and stock aging and suggest an action plan to the brand manager to support sales liquidate stock
- Responsible for increasing sales for whole country.
- Looking for new dealers and channels to achieve sales target.
- Follow up tenders and bids.
- Price study and negotiation, tender offering and pricing, follow up, order management.
- Follow up tenders and bids.
- Price study and negotiation, tender offering and pricing, follow up, order management.
I have graduated from Mechanical engineering department - refrigeration and conditioning section.