MOHAMMED EL AZAAR

1-I contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific services.
2- I answer customers’ questions about services, prices, availability.
3-I must emphasize services features based on analyses of customers needs, and on technical knowledge of services capabilities and limitations.
4-I negotiate prices and terms of sales and service agreements with clients in accordance to the company program they are representing.
5-I identifie prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
6- I'm capable of preparing sales contracts for orders obtained, and submit orders for processing.
7- I select the correct products or assists customers in making product selections, based on customers’ needs, product specifications, and applicable regulations.
8- I collaborate with colleagues to exchange information such as selling strategies and marketing information.

# listening to customer requirements and presenting appropriately to make a sale;
# maintaining and developing relationships with existing customers in person, and via telephone calls and emails;
# arranging meetings with potential customers to prospect for new business;
# acting as a contact between a company and its existing and potential markets;
# negotiating the terms of an agreement and closing sales;
# gathering market and customer information;
# representing the organisation at trade exhibitions, events and demonstrations;
# negotiating on price and costs, delivery and specifications with buyers and managers;
# challenging any objections with a view to getting the customer to buy;
# advising on forthcoming product developments and discussing special promotions;
# liaising with suppliers to check the progress of existing orders;

•To handle front office duty including check-in and check-out of guests
•To handle complaints and feedback of guests
•To furnish guests on information about Singapore
•To upkeep a high service standard and smooth operation
REQUIREMENT
•Positive work attitude and team player
•Good communication and public relations skills
•Must be able to perform day or night shift duty

# develop and maintain a customer database

# generate and qualify leads

# source and develop client referrals

# prepare sales action plans and schedules

# develop and maintain sales and promotional materials

# plan and conduct direct marketing activities

# make sales calls to new and existing clients

# develop and make presentations of company products and services to current and potential clients

# negotiate with clients

# develop sales proposals