Retail Manager
APPAREL GROUP
Total years of experience :12 years, 11 months
Brand: Cath Kidston
Drive and support day to day operational performance of retail stores by target setting, operational planning, KPI monitoring, Drive Sales and maintain highest retail store standards
Analyzing Day-to-Day Sales Performance, Stock Performance and Staff Performance
Completes store operational requirements by scheduling and assigning employees; following up on work results, Managing and motivating a team to increase sales and ensure efficiency;
Analyzing sales figures and forecasting future sales volumes to maximize profits;
Dealing with store issues, ensuring standards for quality, customer service and health and safety are met;
To Study and analyze Brand-wise data -Stock Movement across the region and allocate the stock accordingly to 4 stores and across KSA
Ensure correct brand positioning, adherence to brand guideline and VM
Overseeing business operations with accountability of profitability, forecasting monthly/ annual sales
targets, & executing them in a given time frame
Retail Manager for Zimson MBO, RADO & TISSOT stores, managing 3 team managers and 20 staff and
Service technicians
Increased sales year on year by 31% - managed stock levels and achieved stock take results of 0% loss.
Store Budgeting and Local Marketing planning, analyzing sales figures and forecasting future sales
volumes to maximize profits
Supervising entire retail operations inclusive of attractive display of goods, visual merchandising, and
customer service and stores management
Looking after purchase and inventory control to meet sales requirements
Identifying and developing new streams for long-term revenue growth and maintaining relationships with
customers to achieve repeat/ referral business
Brand: Feetlab
As a Profit Centre Head of the Retail Outlets maintaining system and the server to ensure smooth
function of Retail Outlet Operations
Entrusted with responsibility of being a key person for generating reports and updating to the CEO and
also regarding the development in the trading area and other Operational matters
To ensure that the standards or Merchandising Procedures and Methodologies are maintained and kept
uniform with in the stores
Maximizes sales performance and profitability and manage the set up of the Brand operating model
Formulate, and Implement Sales and Retail Plan
Analyzing Day-to-Day Sales performance, Stock Performance and Staff Performance
Recruit, hire, train, evaluate and counsel store employees. Schedule, organize and direct assignments
Ensure correct brand positioning, adherence to brand guideline and VM
Deliver high levels of motivation and development to a diverse team
Reebok India Company
Steering diverse responsibilities pertaining to Retail Sales & Operation, Business Planning, Analyzing the Financial Position, Team & Customer Management,
To ensure all programmes, processes adhere to the guidelines with minimum variance Operation Parameter- footfalls, conversion, total bill, bill value etc handling the shrinkage and pilferage control activities and Represent the company at trade association meetings to promote products in the region. Setting KRA’s for the team and ensures support to achieve it.
Planning local Marketing activity like leaflets disturb ion or paper insertion, SMS, Email & in-store customers to enhance information and also Liaison with local College, school, gyms & any special occasion to increase revenue
To create a M & S network which becomes the benchmark in apparel retailing in India with the highest standards of service
Achieve the monthly Target
Analyzing Day-to-Day Sales performance, Stock Performance and Staff Performance
Analyzing sales figures and forecasting future sales volumes to maximize profits
To manage a happy motivated team that delivers to their potential
Setting KRA’s for the team and ensures support to achieve it
Stores to adhere to Standard Operating procedures
To achieve budgeted target and to divide the target on weekly basis & then forwarding to CCAs
Minimum Like to like growth expected 15% & need to track on weekly & Monthly basis.
All the CCAs sales performance to be sent to Regional Head on weekly basis
Controlling the Expenses without hampering the brand image and Responsible for local marketing
activities
Achievements
Consistently achieved and maintained high Customer Satisfaction and quality scores.
Has been awarded “Best Employee of the Month” for achieving high performance from the Team
Managers and Recognized by the Managers for the initiatives taken to improve the performance of the
team members
Captured the highest rating in a survey by Reebok as a result of exceptional customers service and
satisfaction and consistently ranked in the top ten sales
Awarded the Best window display Award by MTV for Allensolly Flagship store Bangalore
Strength
Leverage the already present customer and contact base of current clients
Leverage my strong people skills to develop loyal customers
To bring to fruition a challenging profile requiring managerial, operational as well as marketing skills
The will and courage to bring to reality an end-to-end business vision
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