Mohammed Waseem, Customer Support Representative (Store Operation)

Mohammed Waseem

Customer Support Representative (Store Operation)

Fabindia Overseas Pvt Ltd

Location
India - Chennai
Education
Master's degree,
Experience
11 years, 5 Months

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Work Experience

Total years of experience :11 years, 5 Months

Customer Support Representative (Store Operation) at Fabindia Overseas Pvt Ltd
  • India - Chennai
  • My current job since November 2012

• Handling customer with the full efficiency by giving the proper product knowledge & finding the need of customer.
• Maximum conversion of walking to achieve our target as well as store target.
• Regular follow up with the interested customer for generating maximum sale.
• Handling customer quarries.
• Directly accountable to the Store Manager for Store Operations
• Taking care of visual merchandising.
• Handling day to day store activites.
• Preparing sales report on daily basis, weekly & monthly.
• Stock Management.
• Ensure effective space utilization.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices

Education

Master's degree,
  • at GTECH College of Engineering
  • June 2012

MBA with specialization in Finance & Marketing. Final Project: SURVEY OF BRANDED JEWELLERY Project Title: Perception of Buyer in Branded Jewellery Tools & Skill Use Direct Data Collection and Data Analysis Using SPSS Duration : 6 Months Description : To know the perception of buyer at the time of buying Gold and to have awareness about the branded jewellery in the market Targeted Brands Tanishq, Nakshatra, Gili. Nature of Employment Full Time

Bachelor's degree,
  • at Abdul Hakeem Arts & Science College
  • January 2010

Bachelor of Computer Application.

High school or equivalent, Maths
  • at KH Matriculation Higher Secondary School
  • January 2007

H.S.C KH Matriculation Higher Secondary School State Board 2007 51%

High school or equivalent,
  • at KH Matriculation Higher Secondary School
  • January 2005

S.S.L.C KH Matriculation Higher Secondary School Matriculation Board 2005 48%

Specialties & Skills

Word Of Mouth Marketing
Microsoft Excel
Spoken Word
Microsoft PowerPoint
Microsoft Office
MS EXCEL
MS POWERPOINT
MS WORD
POWERPOINT
PRESENTATION SKILLS

Languages

Hindi
Intermediate
English
Expert
Tamil
Expert

Training and Certifications

Summer Internship Training (Training)
Training Institute:
GANPAT MOTORS LTD, PIAGGIO
Date Attended:
November 2011