Academic Registrar
Queen Rania Teacher Academy
Total years of experience :19 years, 7 months
1. Lead the formulation of a strategy for the Academic Registry as well as its staffing structure and resources in support of QRTA’s Strategy and ensure that service objectives are successfully met.
2. Lead the design and delivery of excellent Academic Registry services across the student lifecycle from recruitment to graduation at QRTA benchmarked against best practices in service delivery.
3. Support the development, oversight, and implementation of institutional academic policy and QRTA’s academic regulatory framework.
4. Lead the design and implementation of QRTA’s Quality Assurance (QA) and Enhancement Framework to support a risk-based approach, including oversight of all QA-related activities.
5. Ensure that academic and professional standards are achieved at all times and maintained in the context of Teacher Standards and Grade Criteria
6. Ensure that all requirements agreed between QRTA and the University of Jordan are met, maintained, and enhanced.
7. Lead the development and oversight of QRTA’s Student Records System.
8. Initiate and implement ways of improving efficiency and effectiveness to engender a culture of continuous improvement.
9. Lead, develop and manage staff within the Academic Registry to provide a professional working environment that enables staff to meet and exceed their potential.
10. Work across QRTA as a senior member of professional staff, and bring broader knowledge and expertise to support work outside direct areas of responsibility in initial teacher education.
11. Represent QRTA externally as required and lead on the relationship management with the University of Jordan.
• Actively participate as a member of the Senior Leadership Team to assist in the development and implementation of strategies and policies that further enhance the College’s educational programs and image to the wider community.
• Act as Chairperson of the Uniform Committee and oversee the use of the College crest in uniform items for students.
• Ensure enrolment personnel is fully trained and equipped to maintain database accuracy and ensure data integrity as an ongoing process.
• Manage and maintain the student administration system.
• Provide and examine statistical data re the student journey from inquiry to recruitment to retention. Produce reports for the Headmaster on the number of enrolments required to sustain the College in future years to assist with strategic planning.
• In collaboration with the Director of Marketing and Communication, design and implement marketing materials and strategies that maintain public interest and increase understanding of the College’s educational programs and products.
• Maintain and enhance enrolment procedures and processes through the development and implementation of strategies to cultivate new student inquiries and by providing an efficient, informative and client-responsive service to the applicants.
• In collaboration with the Senior Leadership Team, develop and maintain an innovative and current enrolment strategy for domestic, international and boarding students.
• Conduct interviews with prospective students, ensuring that the school can meet the needs of individuals, whilst also assessing that the prospective student is suitable for the Mohammed Bin Salman College family.
• Organize, administer and coordinate annual student interview days for large intake year levels.
Scrutinizing current university policies while recommending improvements and enforcing their implementation throughout all departments to promote merit, quality and academic excellence.
• Keeping continuous liaison with internal and external stakeholders involving other educational institutes, relevant government bodies, and higher education authorities to resolve all matters on a priority basis.
• Developing and delivering well organized yet structured academic support services to cover important aspects including admissions, registration, grades processing, and maintenance of course records.
• Overseeing all-important record verification processes for student enrollment, issuance of graduation certificates, diplomas and transcripts.
• Proactively monitoring changes in laws governing educational institutes introduced by Saudi Arabia’s Ministry of Higher Education to guarantee compliance for admission, residency, and immigration.
• Reviewing, improving and introducing new standards for admissions, record keeping, supervising individual student records for transfers to other educational institutes and ensuring all such transfers meet with the minimum eligibility criteria.
• Acting as functional head of student record information system, assessing courses, managing curriculum and overseeing program databases to be used for admin or academic purposes.
• Maintaining confidentiality of important information regarding examinations and other data while controlling access to maintain confidentiality in alignment with university policies of handling sensitive documents.
• Overseeing all measures taken to ensure safety and security of students and staff while providing recommendations for any enhancements needed
Designation Chronology:
• May 07 - Aug 10: Admissions & Registrations Manager
• Mar 06 - June 07: Admission & Registration Supervisor
• Jul 03 - Feb 06: Admission & Registration Officer
Key Responsibilities:
• Managed all important institute's operational and administrative tasks involving planning, report preparation, presentations to senior management and working in consultation with head office in New York.
• Handled all student transfer responsibilities involving coordination with different university campuses, evaluating credits and ensuring all pre-requisites of transfer were fully complied with.
• In-charge of many important tasks that involve administration, faculty, staff, and students for key areas like committee decisions, pre-registration, declaration of pass or fail, auditing, registration of programs and supervising processes for readmission of students to college.
• Ensured institute’s long term business growth objectives and core values were met by formulating policies, procedures and ensuring they were fully implemented.
• Prepared detailed annual academic calendar and oversaw its successful execution, ensuring any problems faced were timely tackled with.
• Carried out important responsibilities related to admission cycle like attending applicant enquiries, liaising with academic administration and faculty members to arrange interviews while maintaining communications.
• Maintained quality of services offered by different departments to ensure the institute truly reflected its brand value to the core and successfully outperformed other universities in the region.
• Directly reviewed all marketing and promotional material prepared by the marketing department including prospectus, handbooks, manuals and catalogs for accuracy of facts.
Key Responsibilities:
• Oversaw entering of data regarding registration, followed up for grades and resolved problems that may delay results, miss grades or cause other problems.
• Liaised with the parents or guardians of students to take all issues head on and provide amicable solutions while adhering to university student disciplinary policies.
• Interfaced with students and their guardians or parents to provide orientation about university policies, curriculum, and other general information inquired.
• Interacted with various departments to discuss course planning, deciding on schedules and assisted in completion of different tasks.
• Ensured the system responsible for maintaining student records including administrative data, degree audits, and graduation clearance was accurately managed.
• Supervised different administration tasks particular admissions and registration services to guarantee deliverance of highest level customer care.
• Carried out disciplinary university actions related to issuance of warnings, reviewing grade appeals, dismissals and other related tasks.
Key Responsibilities:
• Responsible for management of student academic problems, offering solutions and advising on introduction of new courses for various classes.
• Assisted the finance department in processing of payments deposited by students and resolved problems related to late payments.
• Worked with the administration to ease student admission process within the confines of university rules and regulations.
• Managed correspondence through telephone, email and fax while handling walk-in inquiries at the admission office of the university.
• Carried out orientation and counseling responsibilities in order to help newly admitted students settle down within the university.
Key Responsibilities:
• Managed an organized sales effort by scheduling all visits and following the set routine to maximize impact on business development.
• Contributed business acumen and customer feedback in preparation of annual marketing plan for the company.
• Kept senior management informed about the impact of sales efforts and any changes required in the overall promotional campaign.
• Proactively monitored the competitors’ prices and products to remain abreast of market changes while accordingly making adjustments in sales pitch delivered.
with GPA 3.43 V.Good
with GPA Good