Mohammed Ali k, Consultant CRM

Mohammed Ali k

Consultant CRM

Cognizant Technology Solutions

Location
India - Bengaluru
Education
Master's degree, MCA
Experience
14 years, 3 Months

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Work Experience

Total years of experience :14 years, 3 Months

Consultant CRM at Cognizant Technology Solutions
  • India - Bengaluru
  • My current job since January 2011

 Requirement gathering, Fitment Analysis, Solution Approach based on the requirements.
 Creating documentation - URS, FSD, Technical design Document, Risk Analysis, Estimates.
 Providing Project Status during weekly call to senior Management and other stake holders.
 Motivate team members to perform and give their best.
 Determining the duties and responsibilities of individuals in a team.
 Analyzing individual performance to guide & inspire them for better productivity
analyzing the assigned projects and distributing the tasks to the members as per their expertise
 Offering business solutions & alternatives to top management regarding project related queries.

Technical Consultant at Path Infotech Ltd
  • India - Bengaluru
  • January 2010 to December 2010

 Interacting with clients to gather requirements for the Oracle CRM On Demand implementation.
 Freezing and documenting the requirement after several rounds of meeting with all the parties involved in the implementation.
 Designing and planning the implementation after requirement freezing.
 Customised the CRM software based on the requirement.
 Planning done for implementation of software at live environment.

Education

Master's degree, MCA
  • at Bharathiyar University
  • April 2007
Bachelor's degree, BCA
  • at Bharathiyar University
  • April 2004

Specialties & Skills

CRM software
Oracle CRM On Demand
SQL Server 2000 2008
Core Java
MS Office
MS Excel
Sugar CRM

Languages

English
Expert
Tamil
Expert
Malayalam
Expert
Arabic
Beginner
Hindi
Intermediate

Memberships

Red Cross
  • Active Member
  • August 2009

Training and Certifications

R15 Certified (Certificate)
Date Attended:
April 2005
Valid Until:
April 2005