IT Governance Officer
Capital Market Autority
Total years of experience :16 years, 4 months
- Managing projects such as: relocate 400 employee to another building, Service Desk call center, Dashboard to monitor IT projects, and IT digital signage.
- Vendor and outsource management for different IT engagement.
- Building relationships and partnership between IT and other related business departments.
- Process re-engineering for different functions of IT to be in line with governance.
- Conducting regular audits on the implementation of governance over projects and processes and recommending corrective actions.
- Active participation in building IT policies, procedures, and roadmap.
- Managing projects such as: Work Flow, Archiving System, and Electronic Portal.
- Analyzing work process of all departments for e-government project.
- Technical Support: Operating and fixing hardware and software.
This certificate provided number of courses with intensive in areas of: Process Re-Engineering, Defining Successful Projects, Developing User Requirements, and Building Business Case.