Sr. Procurement Officer
Takween Advanced Industries
Total years of experience :19 years, 2 months
Working in an SAP environment where handling Raw Materials, Packaging Material, foreign technical procurement & CAPEX Projects of main three plants (Al Sharq Plastic) of the group which has a turnover of 180 - 200 million on annual basis. It involves the complete process from Procure to pay of all kinds of technical requirements from countries around Europe, Asia & the Middle East.
Set up of Procurement Division that involves all the processes from procure to pay to handle Procurement of almost 100 million on annual basis.
Mainly includes:
Gas turbines.
Generators.
Water treatment.
Worked in an Oracle’s JD Edwards EnterpriseOne ERP environment that was specially and specifically customized for our company named LATIS.
Handled operations, clients and carried out the core project activities as below:
Dealt with the project managers to plan and conduct procurement activities based on BOQ with maximum cost savings & project profitability.
Identified the required material & equipment needed for the projects & selected the appropriate suppliers.
Reviewed the project requisitions and Purchase orders to compare to our requirements and specifications.
Kept track of the projects and advised treasury for releasing the invoices as per status & payment terms.
Communicated clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
Reviewed customers’ complaints and made sure for the resolution of the issue by the Maintenance team.
Approved & released suppliers’ payment according to the project progress & payment terms.
Created and maintained the vendor master data based on the type of material that is essential to optimizing
operational results.
Tracked project changes and produced an updated site-based schedule as agreed with engineering.
Managed overall direction, coordination, and evaluation of procurement for the company.
Managed a team of buyers to ensure each PR is dealt with as per needs and PO is issued within the KPIs.
Performed all procurement activities including pre-qualification, negotiation, and preparation of contracts.
Identified cost reduction opportunities to achieve financial goals.
Developed key relationships with business stakeholders and strategic supply partners to improve business.
Analyzed market and delivery trends to develop procurement technologies that support those trends.
Provided periodic reporting for management on purchasing, controls, and processes.
Developed processes / Standard Operating Procedures for the Customer Services division in coordination with all the heads of Departments.
Evaluated the CSR’s Progress for quality assurance on daily basis and made sure to providing feedback.
Developed monthly Quality & performance reports with recommendations to increase employee output.
Created training modules for Operations Supervisors and for CSRs on motivation, team building, customer handling, value-added phrases, and intradepartmental working procedures.
Managed day-to-day operational activities & ensured objectives are achieved with enhanced service levels.
Maintained the WOW (World of Warid) intranet web page with the latest updates and different links for the supervisors to use by different departments for efficient customer handling.
Worked on customer disputes and made CSRs available to solve major issues through DRD (Dispute resolution desk).
