Senior Accountant
Weatherford
Total years of experience :26 years, 1 month
All accounting activities with finalise the accounts & major on accounts receivables reporting calculating DSO preparing presentations sending SOA priodically to customers etc.
Customer service support order-taking and processing job assigning.
Helpdesk service Customer feedback Membership drives.
Handling customer queries and complaints
Co-ordination with the Sales/Marketing department for conversion of inquiries into orders.
Customer retention Satisfaction surveys Direct mail follow-up.
Market research Sales leads generation
Have maintained a cordial relationship with my fellow colleagues and all the customers.
Have ablity carried out all the tasks assigned to me
Responsible for preparing Sales Budget and expense Budget for Head Office and other branches.
Inter-branch accounts reconciliation.
Bank reconciliation.
Reconciliation Debtors & Creditors
Preparing reports for management : payment forecast, Receivable reports, etc.
Maintaining books of accounts, preparation of inter company accounts, reconciling inter-company account balance and handling of petty cash
Bank, Sales & creditors re-conciliation
Handling Customer Calls
Handling customer queries and complaints
Co-ordination with the Sales/Marketing department for conversion of inquiries into orders.
Providing value added services to customers,
Handling queries and complaints related to services.
Checking daily transaction and passing journal entries in the books of accounts and preparing final accounts.
Customer service support order-taking and processing job assigning.
Helpdesk service Customer feedback Membership drives.
Handling Outbound calls.
Customer retention Satisfaction surveys Direct mail follow-up.
Market research Sales leads generation
Have maintained a cordial relationship with my fellow colleagues and all the customers.
Have ablity carried out all the tasks assigned to me.