Service Desk Engineer
Al Mandarayah Co.
Total years of experience :23 years, 5 Months
Technical support, installation, and design configuration .
Configured hardware and software and resolved routing issues of various network Topologies.
Assisted customers with top technical support level for the Network Operations, Hardware and Software.
Managed and supported the companies Windows 2003 infrastructure.
Managed technical support team that provided support to Users. Ensuring all Hardware & Software issues.
Resolve complex interoperability Technical issues in a timely manner. Supervised and managed network design, hardware and software implementation.
LAN management and Desktop support.