Senior Network Engineer
Accenture Services Pvt. Ltd.
Total years of experience :20 years, 9 Months
• Hands on experience with Cisco nexus routers/switches, 7K, 5K, 2K, N1Kv, ASR 1000 series, 3900, 6500, 3750, 3500, 2900 series, executing changes while staying within all architectural guidelines and Change Management procedures.
• Experience in IT Service Management (Incident, Problem, Change and Configuration).
• Hands on experience in configuring and troubleshooting routing protocols like BGP, EIGRP, OSPF and RIP.
• Hands on experience in configuring and troubleshooting VLAN, PVLAN, VTP, STP, HSRP, VRRP, GLBP and other switching technologies.
• In-depth knowledge and hands-on experience in configuring various Cisco devices.
• Member of Network Services team providing network infrastructure support for 500+ global projects.
• Management of Data Centers in the facility and ensuring 100% uptime of services.
• Support and implementation of new solutions and improving resilience of current environment.
• Responsible to attend high priority calls for any network related issues. Coordinates with different internal/external teams for the closer of the incident.
• Monitoring and troubleshooting implementation though emergency changes.
• Involved in accessing customer devices through web-ex sessions and remote control for real time troubleshooting.
• Extensive customer support experience in resolving technical issues.
• Hands on experience with Cisco nexus routers/switches, 7K, 5K, 2K, 3900, 3800, 1800, 6500, 4500, 3750, 3500, 2900 series, executing changes while staying within all architectural guidelines and Change Management procedures.
• Hands on experience in configuring and troubleshooting routing protocols like BGP, EIGRP, OSPF and RIP.
• Hands on experience in configuring and troubleshooting VLAN, PVLAN, VTP, STP, HSRP, VRRP, GLBP and other switching technologies.
• Support and implementation of new solutions and improving resilience of current environment.
• Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization.
• Undertaking data network fault investigations in local and wide area environments, using information from multiple sources.
• Responsible to attend high priority calls for any network related issues. Coordinates with different internal/external teams for the closer of the incident.
• Experience and worked on Incident problem Management.
• Responsible to provide RCA for the customer.
• High availability to our network environment which spans branch offices and collaborator units.
• Fixed connectivity failure and quick coordination with OLA vendors.
• New VPN groups for small branch offices also creating VPN’s for branch office collaborators.
• Allowing access to new ports based on change request.
• Adding new VLAN’s, VRF’s to VRF LITE configuration.
• Monitoring and troubleshooting implementation though emergency changes.
• Implemented OSPF, EIGRP, MPLS, VPN & Switching technologies.
• Implemented LAN network with Cisco switches 3560, 3550 & 2950.
• Upgraded the IOS version of Cisco devices.
• Involved in accessing customer devices through web-ex sessions and remote control for real time troubleshooting.
• Extensive customer support experience in resolving technical issues and end user support.
• Implemented LAN Solutions, VLAN, PVLAN, Port Security.
• Configure & manage Wireless Access Points, Network printer.
• Investigate, diagnose and resolve all network problems.
• Administering Windows Server 2008/2003 networks& Exchange Server 2003.
• Troubleshoot of Active Directory, DNS and DHCP Server issues.
• Creating Domain users and groups, Implementing of account policies.
• TCP/IP Troubleshooting on Windows.
• Monitor and updated Antivirus of enterprise edition on server and clients.