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Mohamed Ibrahim, Supervisor

Mohamed Ibrahim

Supervisor

Qatar Airways (Qatar Aircraft Catering Company)

Location
Egypt - Cairo
Education
Bachelor's degree, Business and Law
Experience
13 years, 6 Months

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Work Experience

Total years of experience :13 years, 6 Months

Supervisor at Qatar Airways (Qatar Aircraft Catering Company)
  • Qatar - Doha
  • January 2016 to January 2019

supervised a team serving 8 locations

Lead Cashier at Qatar Airways (Qatar Aircraft Catering Company)
  • Qatar - Doha
  • September 2013 to December 2015

Lead a team to open 4 locations

Order Taker at Atlantis the palm
  • United Arab Emirates - Dubai
  • April 2010 to July 2013

(Cashier) In Room Dining

Head Waiter at Grand Hyatt Cairo Hotel
  • Egypt - Cairo
  • July 2005 to March 2010

Assist in to deal with top VIP
* Is flexible in working hours and scheduling as per resort requirements.
* Assist to deal with customer complaints.
* Main point of contact between customers and senior management.
* Assist in profits.
* Highly level of quality service.
* Make sure that we following the hotel’s standard in our service.
* Assist in communication, and supporting the head department.

Education

Bachelor's degree, Business and Law
  • at Cairo Univeristy
  • January 2004

Education: Law

Specialties & Skills

Sales
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Customer Service
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Multicultural
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Opera
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Office Work
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EXECUTIVE MANAGEMENT
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QUALITY
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SCHEDULING
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CASHIER
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BASIC
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COMMUNICATION SKILLS
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CPR CERTIFIED
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FIRST AID
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LANGUAGES
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MANAGEMENT
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Languages

Arabic
Expert
English
Expert

Training and Certifications

Managing Performance Course (Training)
Training Institute:
Qatar Aircraft Catering Company
Date Attended:
May 2017
Duration:
16 hours
Basic Amadeus Reservation (Training)
Training Institute:
Qatar Airways
Date Attended:
June 2018
Duration:
80 hours
Managing Hazards and Risks Course (Training)
Training Institute:
Qatar Airways
Date Attended:
May 2016
Duration:
8 hours
Basic Food Hygiene Training (Training)
Training Institute:
TUV(Dubai Municipality)
Date Attended:
October 2011
Duration:
8 hours
Level 03 Award in Food Safety in Catering (Training)
Training Institute:
SGS (British Quality Foundation)
Date Attended:
August 2016
Duration:
16 hours
Level 02 Award in Food Safety in Catering (Training)
Training Institute:
SGS (British Quality Foundation)
Date Attended:
November 2015
Duration:
8 hours
Safety Management System (Training)
Training Institute:
Qatar Airways
Date Attended:
October 2014
Duration:
2 hours
Fire Warden Course (Training)
Training Institute:
Qatar Airways
Date Attended:
September 2014
Duration:
8 hours
First Aid and Basic Life Support Course (Training)
Training Institute:
Qatar Airways
Date Attended:
February 2015
Duration:
16 hours
Values Role Model Award (Certificate)
Date Attended:
October 2017

Hobbies

  • Reading