Executive Customer Service
Bahrain Telecommunication Company
Total years of experience :14 years, 10 Months
* Responsibilities and achievements:
- Analyze the problem related to ADSL Service and try to solve it with the available tools.
- Acting Back office assist to the supervisor.
- Make daily staff report and send to manager.
- Check all the queries received via e-mails and reply back once solved.
- Follow up with the staff with regards to their attendance and breaks.
* Responsibilities and achievements:
- Send and Receive Money through different application like Western Union, Xpress Money, Money Gram, ect...
- Send Bank Transactions.
- Change foreign Currency
CCNP Routing & Switching from Pro-Cloud Training Center.
Mechatronics Engineer