Mona Zaidan, Senior Manager - Risk and Insurance

Mona Zaidan

Senior Manager - Risk and Insurance

 Ensure Me insurance consultation and Brokerage Company , Subsidiary Of Ali Abdulwahab Al Mutawa Co

Location
Kuwait
Education
Diploma, Enterprise Risk Managment Professional
Experience
19 years, 2 months

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Work Experience

Total years of experience :19 years, 2 months

Senior Manager - Risk and Insurance at  Ensure Me insurance consultation and Brokerage Company , Subsidiary Of Ali Abdulwahab Al Mutawa Co
  • Kuwait - Al Kuwait
  • My current job since May 2015

-Performed the feasibility study for establishing the brokerage company.
-Managing the Brokerage Company from all aspects, such as and not limited to:
-Handling the entire insurance portfolio for AAW Co and its affiliates, subsidiaries and sister companies.
-Leading the team.
-Preparing budget and reports.
-Building and maintaining business relationships with new clients
-Discussing and assessing clients' current and future insurance needs
-Researching insurance policies and products
-Negotiating policy terms and costs with insurance providers
-Arranging insurance cover for clients with the insurance provider
-Advising clients on making claims on their policies.

Manager and Insurance Counsel - CII, Insurance Cert. at Ali AbdulWahab Al Mutawa Commercial KSCC
  • Kuwait - Al Kuwait
  • My current job since April 2012

 Advise the company and its related Departments on the type of insurance lines to be undertaken.
 Coordinate with the insurance companies to process new policies, modifications to existing policies, and claims forms.
 Managing medical insurance coverage for the employees and their Families.
 Managing Group Life coverage for company Staff.
 Peruse contracts from Insurance perspective, examine insurance, Indemnity, scope of work clauses to assure fulfillment of each Parties obligations.
 Handling Insurance Claims.
 Present cases and participate in their discussion at claim committee meetings.
 Accompanying underwriters on site visits to help with their training and development.
 Risk assessment, which involves analyzing risks as well as identifying, describing and estimating the risks affecting the business;
 Provide support, education to staff to build risk awareness within the organization.
 Collect evidence to support contested claims in court.
 Maintain insurance records.

Risk & Insuranse Specialist at Agility Public Warehousing Company - AGILITY LOGISTICS
  • Kuwait
  • April 2009 to March 2012

Assess the risk in each project and advise the company and its subsidiaries on the type and value of the insurance policy.
Advise the company and its subsidiaries on improving the level of risk, or persuading them of the need for risk improvement programs.
Recommend ways to control or reduce risk.
Active role in handling insurance claims and coordinate with the insurance brokers.
Coordinate with the insurance companies to Process new insurance policies, modifications to existing policies, and claims forms.
Prepare power point presentations to several business units.
Create tracking models including mathematical equations to process insurance claims.
Gather proofs to support claims in court.
Collating and assessing risk information on site.
Peruse contracts from Insurance perspective, examine insurance, Indemnity, scope of work clauses to assure fulfillment of each Parties obligations.
Create tracking forms for all losses and damages suffered by the company and its subsidiary.
Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes.
Review insurance policy terms in order to determine whether a particular loss is covered by insurance.
Work with the brokers to provide and issue insurance policies and certificates to the company and its subsidiaries.
Work with the pre-Risk surveyor and provide all required info and details to obtain the final pre-risk survey report.
Translate insurance materials from Arabic to English or English to Arabic.
Confer with legal counsel on claims requiring litigation.
Follow up with legal department on insurance related cases.
Monitoring Aging of account receivables related to all company’s clients.
Preparing Reports of account receivables and follow-up with collection department regarding any debit balances.
Member of Aging of account receivables committee.

Admin Assistant for Sales Dept at The Kuwaiti Danish Dairy Company - KDD
  • Kuwait - Al Farawaniyah
  • February 2005 to March 2009

*Work on Oracle system to feed and check the commissions of the sales
employees, IT Service Management, and maximo system.
*Prepare the yearly budget of the sales department.
*Prepare and process the export documentation for the products to Iraq.
*Prepare and process the licenses for promotions on products at the Kuwait
Ministry of Commerce and Industry.
*Draft sales and lease contracts both in Arabic and English.
*Create a tracking system for contracts, contributions, and customers’ claims.
*Work closely with the finance department to create credit accounts for
customers.
*Draft letters and Memoranda addressed to the relevant government authorities.
*Translation of reports, contracts and other documentation from Arabic to
English or English to Arabic.
*Supervise and train lower level staff.
*Cross-check and validate information.

Education

Diploma, Enterprise Risk Managment Professional
  • at london school of business and finance
  • October 2021

ERMP

Diploma, Leadership professional certificate (LEP)
  • at Australian University in Kuwait -ACK
  • March 2017
Diploma, Insurance
  • at CHARTERED INSURANCE INSTITUTE
  • March 2013
Bachelor's degree, Law Degree
  • at Lebanese University
  • July 2003

law

Specialties & Skills

Legal Matters
Risk Management
Insurance Claims
English
Team Management
Work under pressure
Risk analysis
proplem solver
operation
negotiation
problem solving
teamwork
underwriting

Languages

English
Expert

Training and Certifications

Training in Windows and Microsoft Office Certificate (Certificate)
Date Attended:
January 2001
Valid Until:
January 2001
FCPA Anti Bribery Course (Certificate)
Date Attended:
January 2011
Valid Until:
January 2011
Human Resources and Public Relations Certificate, (Certificate)
Date Attended:
May 2008
Valid Until:
July 2008
Code Of Human Rights Certificate (Certificate)
Date Attended:
November 2011
Valid Until:
November 2011

Hobbies

  • Reading