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    mosaab arafaa

    IT Assistant
    Fadel Abdeen & Sons Exchange Company
    Location:
    Palestine
    Education:
    Bachelor's degree, B.Sc., Computer Science
    Experience:
    8 years, 10 months

    Work Experience

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    IT Assistant

    at Fadel Abdeen & Sons Exchange Company
    November 2007
    To Present
    Palestine - West Bank
    Duties and Responsibilities:
    •Troubleshooting non-complex hardware and/or software problems. Responds to clients' requests for help, diagnoses problems, and identifies the appropriate resource to solve the problem if unable to resolve it him.
    •Provides support for hardware and/or software use.
    •Provide support for office setup, move or expansion of IT infrastructure and communication links.
    •Provides clients with computer and network support in response to specific requests related to various systems software and hardware, printing problems, computer viruses, network connection and usage and other IT- related matters.
    •Conducting electrical safety checks on computer equipment.

    Extra years of experience not listed above:  None  

    Education

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    Bachelor's degree, B.Sc., Computer Science

    at October 6th University
    Egypt - Cairo
    June 2007
    Project: Diabetes Friendly, October 2006 - June 2007.
    Description: That diabetics deal with the disease in a positive way, as it deals with 3 meals per day:
    Breakfast, lunch, dinner, here came the idea of the project.
    It is software in place to Oracle Databases, & according to the instructions prescribed medical doctor addresses the patient's part of eating.
    Example lunch where rice and chicken and the software determines the patient to eat Little of eating that is commensurate with his illness.
    This software is easy and provides diabetics time.

    Languages

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    Arabic
    Native
    English
    Expert

    Training And Certifications

    Graphic Diploma
    Certificate
    Issued in: March 2006 Valid Until: - May 2006

    Hobbies and Interests

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    Volleyball, Swimming , Self-development, Follow-up technology news
    PROFESSIONAL EXPERIENCE : * Key Responsibility: • Applications troubleshooting. • Troubleshooting and supporting network environments. • Knowledge of Windows clients and servers. • Install and perform repairs to software applications following design and installation specifications. • Providing support Windows XP/7/8, PC technology and Microsoft Office 2003/2007/2010.

    Recommendations

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    As طالب in جمهورية مصر العربية
    By Mosa'b (COLLEAGUE) on 2011-05-20
    "أوصي بمصعب عرفة من خلال معرفتي به بالجامعه كزملاء بأنه كفء للعمل بتخصصه لأنه كان من أوائل دفعته ويتمتع بموهبة عاليه وقدرة على الأبتكار , وبإمكانه التعامل مع ضغوط العمل بشكل سلس وجيد , وكان يعرف بحبه للأطلاع وعمل البحوث , وهو قادر على العمل بمجموعات وبشكل فردي ."
    As Manager in Banking
    By Hani Nasereddin (CLIENT) on 2011-06-07
    "He is A hardworking person and a fast learner"
    As مدير شركة يلو قويب للإتصالات in فلسطين والاردن
    By توفيق الصغير (COLLEAGUE) on 2011-06-04
    "اوصي بالسيد مصعب دائما بانه انسان خلوق جدا , اديب , مسؤول , على فهم واسع بالحياه وادراك ما هي الوظيقه بحكم أني تعاملت معه بعمله في مجال الصرافه ويوجد امان في التعامل مع الآخرين , أعرف مصعب فهو أخ صديق لي وانه على قدر تحمل ضغط العمل والالتزام"