•Troubleshooting non-complex hardware and/or software problems. Responds to clients' requests for help, diagnoses problems, and identifies the appropriate resource to solve the problem if unable to resolve it him.
•Provides support for hardware and/or software use.
•Provide support for office setup, move or expansion of IT infrastructure and communication links.
•Provides clients with computer and network support in response to specific requests related to various systems software and hardware, printing problems, computer viruses, network connection and usage and other IT- related matters.
•Conducting electrical safety checks on computer equipment.
Extra years of experience not listed above: None