Mus’ab Arafeh, help desk assistant

Mus’ab Arafeh

help desk assistant

Fadel Abdeen and His sons For Exchanges Company

Location
Palestine - Hebron
Education
Bachelor's degree, B.Sc., Computer Science
Experience
16 years, 4 months

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Work Experience

Total years of experience :16 years, 4 months

help desk assistant at Fadel Abdeen and His sons For Exchanges Company
  • Palestine - Hebron
  • My current job since November 2007

Duties and Responsibilities:

 Data entry for financial systems and fast remittances.

 Installing and configuring computer hardware, software, pc, printers and scanners.

 Solve troubleshooting issues and updating.

Education

Bachelor's degree, B.Sc., Computer Science
  • at October 6th University
  • July 2007

Project: Diabetes Friendly, October 2006 – June 2007. Description: That diabetics deal with the disease in a positive way, as it deals with three meals per day: Breakfast, lunch, dinner, here came the idea of the project. It is software in place to Oracle Databases, & according to the instructions prescribed medical Doctor addresses the patient's part of eating. Example lunch where rice, chicken, and the software determines the patient to eat little of Eating that is commensurate with his illness. This software is easy and provides diabetics time.

Specialties & Skills

Microsoft Office
Customer Service
Word Of Mouth Marketing
SQL database design
Storage: Microsoft SQL Server, MySQL, Oracle PL/SQL.
Self-motivated and good interpersonal relationships.
Languages: C/ C++, C# .Net, Matlab, JavaScript.
Independent learner, independent worker and problem-solve.
Computer literacy: good Excel, Word, Project & PowerPoint skills.
Frameworks: ASP.NET MVC, .NET.
Ability to work under pressure in a team setting, as well as independently.
Ability to convey opinions and requirements.
Have excellent written and verbal communication skills in English.
Analytical thinking with strong attention to details.
Platforms: MS Windows, UNIX, Linux essentials OS.

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Graphic Diploma (Certificate)
Date Attended:
March 2006
Valid Until:
May 2006

Hobbies

  • Volleyball, Swimming , Self-development, Follow-up technology news
    PROFESSIONAL EXPERIENCE : * Key Responsibility: • Applications troubleshooting. • Troubleshooting and supporting network environments. • Knowledge of Windows clients and servers. • Install and perform repairs to software applications following design and installation specifications. • Providing support Windows XP/7/8, PC technology and Microsoft Office 2003/2007/2010.