Supervisor
Hy
Total years of experience :11 years, 1 month
Banquet at the La Cigalle Tabraka
Duties and responsibilities:
As a person in charge my job includes managing the day-to-day operation in Banquets and ensuring the highest level of service and hospitality is provided to all guests as per the standards .
Training the staff in order to provide professional and courteous service
Be of assistance with Training Department in order to arrange
different training sessions for the Banquet staff.
Maintaining the Hygiene as well as Safety standards as laid by
Moevenpick Tunisia
Responsible for assisting restaurant manager in the supervision of whole food and beverage operation.
Provided excellent guest satisfaction and increased productivity standards by utilizing available resources.
Taken corrective actions if necessary to ensure standards are maintained.
Scheduled and trained employees and ensured proper coverage.
Checked restaurant on daily basis to ensure cleanliness, high quality food and food presentation.
To inform about daily events, conducted pre-shift meetings of employees.
Supervised check or credit policies and procedures and cash handling.
Regularly greeted customers, took reservations, served food and beverages and maintained the reservation book if necessary.
Made sure that side work duties were complete and tables were properly set before, during and after opening hours.
Responsible for performing other related duties as assigned
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