Accounts receivables supervisor
Metra Computer Group
Total des années d'expérience :16 years, 0 Mois
• Process and post daily lockbox and wire remittance deposits to the appropriate customer account and invoices, ensuring reconciliation of the batch.
• Prepare monthly accounts receivable reporting package, including analyses of days sales outstanding and bad debt reserves.
• Interface with customer service, sales organizations and senior level management in communicating and resolving issues.
• Analyze customer accounts at the time of application for any skipped or partial payments, or customer errors. Contact customers immediately to resolve any remittance discrepancies.
• Accounts Receivable analysis and reporting.
• Generate AR aging reports and identify critical issues.
• Preparing reports for expected cash flow every week .
• Preparing reports for actual Collections every week.
• Enter and maintain description codes for customer deductions and discrepancies to facilitate AR analysis and follow-up.
• Contact customers to collect past due amounts. Identify any reasons for non-payment and develop plans with supervisor on how to resolve.
•Investigating and resolving queries relating to non payment of invoices .
• Document results of contacts. Track and follow-up on customer commitments.
• Handle customer receivable inquiries.
• Flag and communicate any invoicing or credit memo errors identified when applying remittances.
• Interface with bank and resolve any batch or returned check issues.
• Log any live checks received in the office and transmit to lockbox.
• Review customer balances as directed by supervisor to identify past due accounts
• Analyze deductions and credits in customer accounts, identifying items to net, items to follow-up with customer, and items requiring potential write-off
• Escalate unresolved issues, tracking to final resolution.
• Interface with customer to obtain documentation. Analyze and ensure appropriately authorized.
• Process and post daily lockbox and wire remittance deposits to the appropriate customer account and invoices, ensuring reconciliation of the batch.
• Prepare monthly accounts receivable reporting package, including analyses of days sales outstanding and bad debt reserves.
• Interface with customer service, sales organizations and senior level management in communicating and resolving issues.
• Analyze customer accounts at the time of application for any skipped or partial payments, or customer errors. Contact customers immediately to resolve any remittance discrepancies.
• Accounts Receivable analysis and reporting.
• Generate AR aging reports and identify critical issues.
• Contact customers to collect past due amounts. Identify any reasons for non-payment and develop plans with supervisor on how to resolve.
• Document results of contacts. Track and follow-up on customer commitments.
• Handle customer receivable inquiries.
• Flag and communicate any invoicing or credit memo errors identified when applying remittances.
• Interface with bank and resolve any batch or returned check issues.
• Log any live checks received in the office and transmit to lockbox.
• Review customer balances as directed by supervisor to identify past due accounts
• Escalate unresolved issues, tracking to final resolution.
• follow up on, collect and allocate payments
•perform account reconciliations
• monitor customer account details for non-payments, delayed payments and other irregularities
• research and resolve payment discrepancies
•maintain accounts receivable customer files and records
•follow established procedures for processing receipts, cash etc
•prepare bank deposits
•investigate and resolve customer queries
•organizing a recovery system and initiate collection efforts
•communicate with customers via phone, email, mail or personally
Bachelor of Commercial Sciences, Accounting, faculty of Commerce. Helwan University, Egypt. Graduated in 2007
