Mostafa Elsayed, Manager

Mostafa Elsayed

Manager

Royal Insurance Company

Location
Egypt - Cairo
Education
Bachelor's degree, Accounting
Experience
16 years, 1 month

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Work Experience

Total years of experience :16 years, 1 month

Manager at Royal Insurance Company
  • Egypt - Cairo
  • My current job since February 2020

• Set the company's objectives, underwriting strategies, guidelines, annual budget and the appropriate methods to achieve them.
• Supervising on company branches to ensure that they comply with and follow underwriting guidelines, also, reply to their requests regarding issuing or renewing policies and submitting competitive offers.
• Develop and improve underwriting procedures according to the company needs and market trends and circumstances
• Analyze and review the company's portfolio to enhance the quality of accepted risks.
• Build and maintain strong relations with clients and brokers
• Resolve any issues and responds to queries from clients, brokers and distribution channels.
• Receive, review new proposals and renewals and assign the appropriate underwriter for each task
• Make sure that the underwriters applying and comply with underwriting guidelines and risk selection standards, in addition to providing an accurate, high quality and speedy underwriting service.
• Improve and develop underwriters' skills and help them to gain new experiences.
• Working on updating insurance policies (such as LM7 - ABI - Fire and Allied perils - Hiscox - Beazely ), adding new covers and extensions to suits the client's needs, then get approval to use them from the regulator to comply with instructions and guidelines.

Assistant Manager at Orient Takaful Insurance
  • Egypt - Cairo
  • August 2018 to February 2020

• Set the company's objectives, underwriting strategies, guidelines, annual budget and the appropriate methods to achieve them.
• Supervising on company branches to ensure that they comply with and follow underwriting guidelines, also, reply to their requests regarding issuing or renewing policies and submitting competitive offers.
• Develop and improve underwriting procedures according to the company needs and market trends and circumstances
• Analyze and review the company's portfolio to enhance the quality of accepted risks.
• Build and maintain strong relations with clients and brokers
• Resolve any issues and responds to queries from clients, brokers and distribution channels.
• Receive, review new proposals and renewals and assign the appropriate underwriter for each task
• Make sure that the underwriters applying and comply with underwriting guidelines and risk selection standards, in addition to providing an accurate, high quality and speedy underwriting service.
• Improve and develop underwriters' skills and help them to gain new experiences.
• Working on updating insurance policies (such as LM7 - ABI - Fire and Allied perils - Hiscox - Beazely ), adding new covers and extensions to suits the client's needs, then get approval to use them from the regulator to comply with instructions and guidelines.

Senior Property Underwriter at Gulf Insurance Group - Egypt
  • Egypt - Cairo
  • November 2012 to July 2018

• Participate with department Manager in setting the underwriting strategies, annual budget, objectives, and the appropriate methods to achieve them.
• Supervising on company branches to ensure that they comply with and follow underwriting guidelines, also, reply to their requests regarding issuing or renewing policies and submitting competitive offers.
• Managing the insurance on Small and Medium projects, starting from quotation phase until closing the deal.
• Build and maintain strong relations with clients and brokers.
• Develop and improve underwriting procedures according to the company needs and market trends and circumstances
• Maintaining our current clients by responding to their inquiries and offer new coverage to fit their needs.
• Increase the portfolio through attracting new clients by Study clients' needs and requirements then advise them with the appropriate coverage and offer competitive rates, with suitable terms and conditions.
• Prepare and present periodical reports show the department results, and compare it with market trend and shares.
• Analyze and review the company's portfolio to enhance the quality of accepted risks.
• Coordinate with the potential and current clients to survey the location which would be insured.
• Review survey report then determines whether to accept the risk or not.
• Negotiate with the client to set appropriate rates, terms and conditions then issue the policy or renew.
• Contact and follow up with the clients if there are any recommendations mentioned in the survey report to enhance the quality of accepted risk.
• Prepare Reinsurance Slip with all required data and coordinate with Reinsurance Dept., if the reinsurance treaty doesn't cover the full risk and we need facultative reinsurance.

Medical Claims Specialist at Gulf Insurance Group - Egypt
  • Egypt - Cairo
  • November 2009 to October 2012

• Analyzing the portfolio to determine the trend of consumption for each group.
• Prepare monthly report for Paid claims and outstanding claims.
• Participate in preparing medical insurance policies/contracts.
• Participate in preparing TPA contracts.
• Assist the TPA and Reinsure in obtaining further information about the medical history of current and potential clients.
• Establishing and developing a system for tracking claims for GIG and the TPA \[from receiving claim until refund it\].
• Monitoring the TPA performance to ensure that it follows GIG and AXA ppph rules in claims processing.
• Participate in training new HCS \[Healthcare specialist\] and brokers.
• Reply to insured enquires regarding their policy benefits and coverage limits.
• Support and improve our product in the Egyptian market.

Motor Claims Specialist at Co-operative Insurance Soceity, Egypt
  • Egypt - Cairo
  • July 2008 to October 2009

Review and settle motor claims by:-
Reviewing :-
Survey report.
Police report.
Repairing cost.
Apply policy terms and conditions.
Prepare a report for each claim shows the final repairing cost after deductibles.

Data Entry at Co-operative Insurance Soceity, Egypt
  • Egypt - Cairo
  • March 2008 to June 2008

worked for 4 months in Medical Dept. as a data entry for medical bills which were received from service providers.

Education

Bachelor's degree, Accounting
  • at Cairo university
  • June 2007

Specialties & Skills

Auditing
Portfolio Management
Data Analysis
Business Development
Risk Assessment
Analyzing problems to find the appropriate method of solving it
Negotiating
Risk assessment
Reinsurance
Underwriting
claims analysing

Languages

English
Expert

Training and Certifications

Health care management course (Training)
Training Institute:
Insurance Institute of Egypt
Complex Property Risks Seminar (Training)
Training Institute:
Munich Re , Germany
Risk Engineering Workshop [Identification, Prevention & Mitigation of Risk] (Training)
Training Institute:
Organized by Gulf Insurance Group - Kuwait
Fire Insurance and claims settlement course (Training)
Training Institute:
Insurance Institute of Egypt
Reinsurance Diploma (Certificate)
Date Attended:
October 2015
CII level 3 Certificate in insurance (Certificate)
Date Attended:
October 2013
Political Violence, Strikes, Riot and Civil commotion coverage course (Training)
Training Institute:
Insurance Institute of Egypt