Motasem Ramadan, Assistant Property Manager

Motasem Ramadan

Assistant Property Manager

MPM Properties, Abu Dhabi Islamic Bank

Location
United Arab Emirates - Dubai
Education
Master's degree, Master of Business Administration (MBA)
Experience
18 years, 10 Months

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Work Experience

Total years of experience :18 years, 10 Months

Assistant Property Manager at MPM Properties, Abu Dhabi Islamic Bank
  • United Arab Emirates - Dubai
  • My current job since June 2013

1. Manage an assigned portfolio of (65+) properties, comprising (1500+) residential and commercial unit leases in Dubai and Sharjah.
2. Coordinate with the regional unit head for rental reviews and property plans to maximize properties income.
3. Follow up on renting out vacant units by coordinating with the real estate agency team.
4. Monitor and control expired leases and bounced checks, and coordinate with the respective collection and legal departments for taking actions against defaulted tenants.
5. Provide accurate income report on the building to the concerned parties whenever required.
6. Conduct the process of takeover and release of mortgage properties, and achieve the needed communication/meetings with property landlords for this purpose, as well as the home finance and real-estate credit team within the bank as needed.
7. Prepare and analyze monthly reports on the financial figures and achievements and present them to the upper management.
8. Conduct market research to prepare unit pricing lists and gain the needed approvals for final consideration.
9. Coordinate with maintenance department in order to assure maintaining the properties in a good condition, and oversee required relationships in this regard to make sure that units are ready to lease for new tenants (For instance; DEWA/SEWA utility service clearance, key availability, etc.).
10. Generate notice letters for lease renewals and make sure the leases are renewed on time.
11. Oversee the documents controllers’ property update operations in all data sources (database, physical files, etc.).

iPad Solutions Sales Consultant – Part-Time at Apple Corp., through IML Group - the authorized Apple agency in the UAE
  • United Arab Emirates - Dubai
  • September 2012 to May 2013

1. Achieve Technical Consultancy to customers about Apple products (Mainly iPad).
2. Conduct Merchandising and indoor Sales roles for iPad at Apple's Authorized resellers (Mainly Virgin Megastore).
3. Report and Analyze Sales achievements and benchmarking data from marketing perspective.

Business Development Manager at RichVille Real Estate L.L.C., a Member of Thara'a Holding
  • United Arab Emirates - Dubai
  • March 2011 to February 2013

1. Manage real estate sales deals in terms of properties belong to the company or managed on behalf of third- party developers/landlords.
2. Monitor and control sales consistency and achievement of preset targets.
3. Execute and track related Business Development plans.
4. Monitor and control the company’s communication channels, and oversee property listings on various media portals (company website, property sales portals, newspapers, etc.).
5. Hold meetings with property developers to get in new property brokerage agreements, and with prospective clients for discussing and closing sales deals.
6. Study and execute related sales plan, ensure achieving the preset sales targets, and taking proactive actions to avoid any gaps in the sales achievements.
7. Follow up on top management's property leads and referrals.
8. Achieve timely data analysis and reporting.
9. Contribute to the development of web & print sales contents, and copyrighting of communication texts.

Real-Estate Finance Sales Supervisor – Part-Time at Abu Dhabi Islamic Bank (ADIB)
  • United Arab Emirates - Dubai
  • July 2012 to August 2012

1. Oversee leads generating operations of the ADIB stand, based in the Mall of the Emirates.
2. Conduct client relationship and offer consultancy regarding the bank’s real-estate financing products and services.
3. Contribute to the process of initiating and following-up on the stand sales leads.
4. Control the consumption of marketing materials, and communicate with the concerned parties for required supplies.
5. Analyze, Report, and deliver Sales data to Marketing Communication and Sales departments of the bank.
6. Follow-up on emergency issues with the responsible parties/units.

Real-Estate Finance Sales Supervisor at Abu Dhabi Islamic Bank (ADIB)
  • United Arab Emirates - Dubai
  • July 2012 to August 2012

1. Oversee leads generating operations of the ADIB stand, based in the Mall of the Emirates.
2. Conduct client relationship and offer consultancy regarding the bank’s real-estate financing products and services.
3. Contribute to the process of initiating and following-up on the stand sales leads.
4. Control the consumption of marketing materials, and communicate with the concerned parties for required supplies.
5. Analyze, Report, and deliver Sales data to Marketing Communication and Sales departments of the bank.
6. Follow-up on emergency issues with the responsible parties/units.

Marketing/Sales Support Specialist at Syriatel Mobile Telecom corporation
  • Syria - Damascus
  • April 2007 to January 2011

1. Manage marketing and sales projects and achieve the needed presentations to upper management.
2. Contribute significantly to the development of company’s products and services.
3. Analyze key data and achievements, and propose preventive and corrective actions.
4. Initiate and follow-up requisition requests of all Marketing campaigns, events and offers.
5. Monitor and control merchandising operations and materials consumption.
6. Coordinate with external business partners for financial concerns.
7. Conduct initial testing operations for new products and services of the company.
8. Communicate with customers in external Telecom fairs and exhibitions as a brand ambassador for the company.
9. Create, update, test and publish all IVRs (Interactive Voice Responses) related to company products and services from both Marketing and Technical perspectives.
10. Administrate in-house applications and databases related to Marketing and Sales department.

Commercial Correspondent and Translator at Starway
  • Syria - Damascus
  • May 2005 to April 2007

1. Communicate with suppliers and business agencies and check proposals.
2. Manage suppliers’ accounts and achieve daily recording of financial transactions.
3. Submit orders, follow-up company requirements, and track shipments.
4. Verify and track invoices, bill of ladings, and other documents related to company orders.
5. Conduct English translation (from English to Arabic and vice versa) for marketing purposes.
6. Graphic Design, Copywriting, and Development of print materials of the company’s products.

System Administration and Networking - Internship at Areeba Mobile Telecom Corporation (MTN now www.mtn.com)
  • United Arab Emirates - Dubai
  • June 2005 to July 2005

1. System administration tools.
2. LAN, WAN and SWAN networking technologies.
3. IT Helpdesk operations.

Education

Master's degree, Master of Business Administration (MBA)
  • at Syrian Virtual University (Distance Learning), Ministry of Higher Education
  • April 2013
Bachelor's degree, Accounting
  • at Damascus University
  • December 2010
Diploma, Diploma of Electronic Control and Computer Applications
  • at DTC Academy (Damascus Training Center of UNRWA), UN
  • July 2005

Specialties & Skills

Business Development
Market Research
Customer Relationship Management
Leasing
Property Management
Market Research
Project Management / Coordination
Business Development
Customer Relationship
Data Reporting and Analysis
Translation (English – Arabic and vice versa)
Retail Banking Products/Services, and Islamic Finance solutions
Leasing
Property Management

Languages

Arabic
Expert
English
Expert
German
Beginner

Training and Certifications

Certified Islamic Financial Analyst and Certified Islamic Banker (Certificate)
Date Attended:
December 2013
Valid Until:
January 9999
(Certificate)
Date Attended:
January 2008
Valid Until:
February 2008
Techniques for Successful Marketing (Certificate)
Date Attended:
September 2011
(Certificate)
Date Attended:
November 2007
Valid Until:
December 2007
Advanced Conversation (Certificate)
Date Attended:
January 2011
English Language courses - levels 5A to 7B (out of 8B) (Certificate)
Date Attended:
December 2010
Valid Until:
July 2011
(Certificate)
Date Attended:
September 2007
Valid Until:
October 2007
Public Speaking (Certificate)
Date Attended:
October 2010
COMPTIA IT Project+ (Certificate)
Date Attended:
July 2008
(Certificate)
Date Attended:
October 2008
Valid Until:
November 2010
(Certificate)
Date Attended:
June 2008
Valid Until:
July 2008
(Certificate)
Date Attended:
January 2011
Valid Until:
February 2011
(Certificate)
Date Attended:
September 2010
Valid Until:
November 2010
(Certificate)
Date Attended:
March 2010
Valid Until:
April 2010
(Certificate)
Date Attended:
September 2009
Valid Until:
November 2009
PMP (Project Management Professional) (Certificate)
Diploma of Neuro-Linguistic Programming (NLP) (Certificate)
Date Attended:
June 2011
Certificate Of Real Estate Brokerage (ARELLO certified) (Certificate)
Date Attended:
March 2012
International Computer Driving License (ICDL) (Certificate)
Date Attended:
September 2003

Hobbies

  • Reading
  • Football
  • Chess
  • Swimming