Branch Manager.
ELTAYEB INTERNATIONAL TRADE “BESCLETTA”
Total years of experience :13 years, 10 months
Responsible for the administration and efficient daily operation of a full service.
Responsible for communication with the administration and stores and preparation products orders.
Responsible for Product sales and making customers’ data base.
Responsible for the overall appearance of the branch.
Responsible for Increasing and developing branch sales.
Provides a superior level of customer relations and promotes the sales and service.
Guidance and staff motivation.
Provides leadership, training and supervision
Responsible for negotiate with companies and sales outdoor
مخلص جمركي-Responsible for communication with customers.
-Prepare shipment papers and work on Elnadeeb System.
-Follow-up to the shipping company and make Delivery Order.
-Clearing shipment in Doha seaport.
-Follow-up drivers and coordination with them.
-Make sure the arrival of shipment to the customer.
-Creating new customers.
-answer calls and respond to emails
- handle customer inquiries both telephonic ally and by email
-research required information using available resources
-manage and resolve customer complaints
- provide customers with product and service information
- enter new customer information into system
-update existing customer information
- process orders, forms and applications
-identify and escalate priority issues
-route calls to appropriate resource
-follow up customer calls where necessary
-document all call information according to standard operating procedures
-complete call logs
-produce call reports
Responsible for communication with customers.
-Responsible for Product sales and making customers’ data base.
- Responsible for developing branch sales.
-Responsible for sales all types of clothes and shoes and accessorize
Faculty of law ain shams University 2011 ð
