مصطفى mahmoud othman, •	Technical  Support Care department

مصطفى mahmoud othman

• Technical Support Care department

Etisalat Egypt

البلد
مصر - القاهرة
التعليم
بكالوريوس,  Faculty of commerce, accounting Dept.
الخبرات
16 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 3 أشهر

• Technical Support Care department في Etisalat Egypt
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ يونيو 2008

Recently I work at Etisalat Egypt from 06\2008 as a Customer Service agent then I transferred to :
• Technical Support Care department from 06\2009 till 05\2010
• And from 05\2010 at Blackberry technical support team till now .
• Team leadr tasks

Customer Service agent في Vodafone Egypt
  • مصر
  • فبراير 2008 إلى يونيو 2008

I worked at Vodafone as a Customer Service agent for 4 months from 02\2008 till 06\2008

Recently I work at Etisalat Egypt from 06\2008 as a Customer Service agent then I transferred to :
• Technical Support Care department from 06\2009 till 05\2010
• And from 05\2010 at Blackberry technical support team till now .
• Team leadr tasks

الخلفية التعليمية

بكالوريوس,  Faculty of commerce, accounting Dept.
  • في Cairo University
  • يونيو 2007

2003-2007 Cairo University Cairo, Egypt  Faculty of commerce, accounting Dept.  Grade:Good

Specialties & Skills

Microsoft Excel
Customer Service
Accounting
Microsoft PowerPoint
 Very Good Knowledge of excel program
 I have good Knowledge about all Microsoft office
 Fair Knowledge of powerpoint Program
Sept 07-jun 07 Basic Business Skills Acquisition (BBSA)
Excellent Knowledge of Word Program
 Good knowledge of Access Program
 Good knowledge of Access Program

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

Management certificate (الشهادة)
تاريخ الدورة:
February 2012
صالحة لغاية:
February 2013