Office Adminstrator/Executive Secretary
S.S.M.TOURSIM AND CARGO
Total years of experience :11 years, 3 months
Arrange conferences, Hotel bookings, meetings, and travel reservations for office personnel.
Answered phones and acted as liaison to help clients in need.
Assisting the other office staff as requested. Maintain Data & Files and all correspondence in office
Managing calendars & schedules meetings for the MD .
Organizing and maintaining diaries and making appointments.
Handling HR Recruitment, as well as maintain & extended to employee retention in Companies.
Handling departmental development, HRIS, employee relations, training and development, benefits, compensation, organization development, executive administration, and employment.
Producing documents, briefing papers, reports and presentations.
Prepare correspondence, screen all calls & emails on behalf of the MD
Preparing company reports using Excel
Staff administration including holiday and sickness tracking.
Monitoring of staff timesheets time in lieu and holidays.
- Liaising with internal & external clients
Organizing meetings and ensuring senior managers are well prepared for them. Maintaining & developing the office filing systems both on paper and computer.
• Compose and revise legal documents for attorneys, including letters, depositions, and court filings.
• Answer direct attorney phone lines and act as liaison between clients and attorneys.
• Schedule all appointments and briefings for attorneys, as well as track and maintain busy attorney schedules.
• Managed all administrative and office duties for sole attorney's office.
• Answered phones and acted as liaison to help clients in need.
• Receive and transcribe legal dictation.
• Open and maintains legal files.
• Entering the subscription & retail customer’s data.
• Entering the receipts
• Invoice tracking Updating
• Making collection target.
• Following up with customers regarding the payments.
• Customer creation in Oracle Application
• Credit Memo & Debit Memo entries
• Bank Deposit Entries
• Making collection report.
• Making Statement Of Account
• Making Receipt
• Issuing of Remittance Book
• Providing the customers with updated statements
• Answers correspondence, phone, and electronic mail concerning procedures or inquiries on the processing of payments by responding verbally or in writing.
• Maintains and updates files for payment documents, invoices, purchase orders, requisitions, accounts receivable, and correspondence; gathers and collates records as requested by supervisor or others; processes, photocopies, and files documents and records as required for record keeping.
• Other assigned works
• Receiving inquiries and follow-up calls ensuring high levels of customer satisfaction using effective listening and communication.
• Handling customer’s enquiries.
• Making quotations for customers.
• Answer telephone, screen and direct calls
• Take and relay messages
• Provide information to callers
• Greet persons entering organization
• Direct persons to correct destination
• Deal with queries from the public and customers
• Ensures knowledge of staff movements in and out of organization
• General administrative and clerical support
• Prepare letters and documents
• Receive and sort mail and deliveries
• Schedule appointments
• Maintain appointment diary either manually or electronically
• Organize Meeting.
• Receiving inquiries and follow-up calls ensuring high levels of customer satisfaction using effective listening & & communication.
• Responsible for the follow-ups with the customers.
• Making arrival notice for shipments
• Issuing delivery order.
• Manifesting for Import shipments.
Handling HR Recruitment, as well as maintain & extended to employee retention in Companies.
Shortlist the candidate & Send to relevant Department.
Assisting the other office staff as requested.
Maintain Data & Files and all correspondence in office
Handling departmental development, HRIS, employee relations, training and development, benefits, compensation, organization development, executive administration, and employment.
Arranging new activities & Programmers to motivate to the staff.
Compose and revise legal documents for attorneys, including letters, depositions, and court filings.
Answer direct attorney phone lines and act as liaison between clients and attorneys.
Schedule all appointments and briefings for attorneys, as well as track and maintain busy attorney schedules.
Arrange conferences, Hotel bookings, meetings, and travel reservations for office personnel.
Managed all administrative and office duties for sole attorney's office.
Answered phones and acted as liaison to help clients in need.
Receive and transcribe legal dictation.
Open and maintains legal files.
B.Sc. with Honours in Business Administration
