MOHD ALQURAN,  Organization Development Expert

MOHD ALQURAN

Organization Development Expert

Saudi Electricity Company

Location
Jordan - Zarqa
Education
Bachelor's degree, Computer Science As Major & Business Admin as Minor
Experience
21 years, 10 months

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Work Experience

Total years of experience :21 years, 10 months

Organization Development Expert at Saudi Electricity Company
  • Saudi Arabia - Riyadh
  • My current job since November 2018

Act as trusted advisor to the business in all HR matters and ensure meeting customer demands and therefore contribute to business success
• Proactively assess, create and develop Organization Design while taking into consideration budget limitation and decision-making authority
• Develop organization design framework based on best and fit-for-purpose practices and ensure its
effectiveness by conducting review
• Develop and enhance job families and ensure documentation of any changes
• Develop workforce strategy in coordination with workforce planning based on strategic goals and objectives
• Identify new automation opportunities to increase organization efficiency and effectiveness
• Advice other HR functions particularly to HRBP on matters related to org design, workforce planning, job description and job families
• Manage and deliver knowledge transfer workshops with related people functions in particularly with HRBP
• Establish governance model based on guiding principles, people strategy related to Organization Design & Development
• Collaborate with leading international consultancies to assess current operating model and workforce strategy, if needed
• Comply with Group confidentiality and information security policies at all times.
Evaluation with International Methodologies HAY, Mercer

HR And Administration Manager at BTCC
  • Qatar - Doha
  • My current job since September 2015

Key Responsibilities:
.
Staff Management
• Handling accountability towards the recruitment of staff members, induction and process orientation of new recruits, their retention and termination.
• Maintaining personnel files, action forms, and all documentation related to various HR functions, while ensuring that all records are stored safely.
• Functioning as a key decision maker in the finalization of compensation of staff members, and administering control over various benefits and facilities provided to employees.
• Providing HR direction to the organization, guiding employees on HR related topics, and ensuring high level employee issue resolution on a prompt basis.

HR Policies and Systems
• Formulating and deploying solid HR policies, human resource information systems, and robust internal controls to increase overall organizational productivity.
• Monitoring the implementation of industry best work practices, compliance with employment laws, and adherence with standard operating procedures through the organization.
• Establishing frameworks for the assessment of employee training needs, and preparing skill development programs to improve competence of individuals.
• Conducting internal audits in coordination with departmental managers, identifying non-compliances, and recommending necessary corrective measures.

Office Administration
• Handling insurance related activities, supervising over facility management aspects, and overseeing vendor / contract relations, on a day-to-day basis.
• Developing a strong HR support system, and coordinating with employees at various levels in order to ensure seamless workflow and high quality target delivery.
• Ensuring that the administrative systems and processes in place are efficient, updated, and result-oriented, in order to use these to the best of their capabilities.
• Working as the team lead and trainer for administrative staff members, preparing their day-to-day work schedules, and following up for completion of assigned tasks.

HR and Administration Manager at Al Mansour Trading And Contracting
  • Jordan - Zarqa
  • My current job since January 2018

Key Responsibilities:
.
HR and Administration Management
• Handling accountability towards the recruitment of staff members, induction and process orientation of new recruits, their retention and termination.
• Maintaining personnel files, action forms, and all documentation related to various HR functions, while ensuring that all records are stored safely.
• Functioning as a key decision maker in the finalization of compensation of staff members, and administering control over various benefits and facilities provided to employees.
• Managing the HR and Transportation Section, and The Logistic Department

Policies and Procedures
• Formulating and deploying solid HR policies, human resource information systems, and robust internal controls to increase overall organizational productivity.
• Monitoring the implementation of industry best work practices, compliance with employment laws, and adherence with standard operating procedures through the organization.
• Establishing frameworks for the assessment of employee training needs, and preparing skill development programs to improve competence of individuals.
• Conducting internal audits in coordination with departmental managers, identifying non-compliances, and recommending necessary corrective measures.

Facility Management
• Coordinate system repairs and monitor system performance
• Maintain adequate parts inventory and order items as necessary
• Contract out landscaping and snow removal services
• Oversee and supervise team of maintenance technicians
• Execute equipment audits and record-taking policies
• Coordinate with the Director of Capital Projects on the implementation of new building projects
• Ensure compliance with all safety and security protocols

Projects HR & Admin Manager at AAE
  • Qatar - Doha
  • June 2014 to September 2015

Key Responsibilities:

HR Planning and Management
• Rendered guidance and consultancy to the local management team with regard to day-to-day human resource management, in alignment with organizational objectives.
• Collaborated with senior management team for the formulation of various company policies pertaining to HR, finance, subcontractor / supplier management etc.
• Provided direction and motivation to the departmental staff in providing robust HR services to the company, and overseeing operations related to supplier management, facility management, and financial administration.
• Conducted thorough analysis of industry HR trends, and accordingly presented feasible changes in existing programs and policies, while ensuring adherence with Qatar Labor Law.
• Functioned as the person accountable for providing HR and administration support for multiple projects as well as for the training center.

Employee Affairs
• Collaborated with external counsel for and other management team members as and when required, for the resolution of employee related issues.
• Developed and sustained effective coordination between employees, and promoted a work culture that aims at building a dispute-free organization.
• Involved in the assessment of legal risks, managed cases, and ensured regulatory compliance with prescribed laws while attending to employee affairs.
• Provided support to international employees, handled their immigration visa related matters, and ensured that they are receive all required help during their assignments.
• Managed the benefits program in the company, implemented payroll changes from time to time, and worked towards the improvement of staff productivity levels.

Contract Management
• Interacted with various third party vendors, and appointed contractors for the completion of specific project tasks in line with the specific requirements of the organization.
• Prepared contract terms for appointing vendors, negotiated pricing, explained the agreement in detail to the contractor, and closed critical deals for the company.
• Administered control over the establishment of highly effective work structures, and managed procurement, billing, and invoicing related activities.
• Maintained lasting relations with material vendors, equipment suppliers, and external travel service providers, in order to avail necessary services for Al Ali.

Master Trainer at New Horizon Libya
  • Türkiye - Istanbul
  • February 2014 to June 2014

Training And Coaching for the New Libyan Government as a Part of Development Projects

Design & Developing the Programs

Project for 4 Months Period

Master Trainer ( Coach ) at ASK For Human Capacity Building ( USAID )
  • Jordan - Amman
  • November 2011 to February 2014

Key Responsibilities:
• Conducted training need assessment through interaction with managers and supervisors, and organization-wide surveys, in order to prepare the training roadmap.
• Initiated and rolled-out effective training programs for all employees, covering specific job-work related education, with an aim to improve overall organizational competence.
• Scheduled and conducted various training sessions and facilitated knowledge transfer pertaining to computer applications, phone systems, product assembly, policies and procedures, and inventory planning.
• Developed technical material for the company, drafted learning literature, and provided employees with handy manuals for their understanding and reference.
• Collaborated with the senior management team for the development and implementation of apprenticeship programs for fresher students, and highly customized workshops for staff members.
• Focused on improving the skill-base of employees with an objective to enable their promotion to the next level, and evaluated the effectiveness of the training program based on it.
• Developed hypothetical cases to train employees, delivered presentations using multi-media technologies, and ensured that the content discussed during any training session is concise and effective.

Computer Science Teacher at Ministry Of Education
  • Jordan - Irbid
  • May 2010 to November 2011

Key Responsibilities:
• Functioned as the Computer Science Instructor / Teacher for a batch of high school students, and provided necessary guidance to the entire class.
• Prepared the annual curriculum for the subject, explained it to the class, and worked on completing the necessary sections within pre-decided timelines.
• Developed a weekly lesson plan, and strictly adhered with it, in an effort to transfer theoretical knowledge and develop practical skills for all students.
• Educated students in various topics related to the processing of a computer, its information storage framework, functioning of the hardware etc.
• Conducted classroom lectures on computer programming, algorithm development, and system designing, as part of the curriculum.
• Evaluated the progress of the class on an individual as well as collective basis, provided constructive feedback to students to facilitate their improvement in weaker sections.
• Maintained interaction with students, attended to their queries and assisted in resolving problems, so as to build confidence and commitment towards computer science as a subject.

Business Development Manager at Rich Land Co.
  • Oman - Muscat
  • August 2007 to May 2010

Key Responsibilities:
• Conducted market research with regard to ongoing industry trends, analyzed competitor activities, and accordingly contributed in the formulation of business development strategies.
• Developed and rolled-out the annual business plan, established departmental goals and objectives, and communicated them to the team.
• Interacted with executives, senior managers, and stakeholders of various other businesses to develop a professional network for promoting Rich Land as a brand.
• Implemented several business development initiatives to increase the company revenues, maximize operating margins, and achieved sustainable growth.

Account Executive at 1970 Commercial Enterprises
  • Oman - Muscat
  • May 2007 to December 2007

discussing the products, services and advertising requirements of each particular client;
• setting up meetings with clients and other agency staff;
• delegating work to other members of the agency team;
• working with the account manager to brief media, creative and research staff, and assist with the formulation of marketing strategies;
• liaising with, and acting as the link between, the client and advertising agency by maintaining regular contact with both, ensuring that communication flows effectively;
• overseeing the status of advertising campaigns;
• negotiating with clients and agency staff about the details of campaigns;
• presenting creative work to clients for approval or modification;
• meeting deadlines and prioritizing tasks;
• handling budgets and managing campaign costs;
• writing reports, keeping records and financial details;
• managing administration staff (in some cases);
• becoming familiar with the nature of clients' products, business culture and competition and understanding the possibility of changes to these;
• monitoring the effectiveness of campaigns;
• Arranging and attending meetings and reporting on key decisions.

Training Manager at Al Maarifah Training Center & IGCT
  • Jordan - Amman
  • April 2006 to April 2007

Maintain training programs current.
Monitor instructor performance to verify training is conducted as outlined in approved training materials and in a manner that motivates personnel to learn.
Verify that the training staff has obtained and is maintaining their technical and instructional knowledge and skills.
Develop training programs according to approved methodology.
Track training commitments to outside organizations such as the state and federal regulators, and assist line management in meeting these commitments.
Develop training program and trainee status reports for line managers, and assist line managers in identifying and resolving human performance issues.
Track current industry training issues.
Solicit line managers' involvement when training commitments or needs are not being fulfilled.
Work to establish mutual trust and cooperation between the training organization and all facility personnel.
Develop improved methods to meet training and facility objectives and goals as required
Develop training policies that establish guidelines for all training functions.
Assist line management in identifying potential training needs based on facility and industry operating experiences.

Front Office Manager Assistant at AQUAMARINA HOTEL
  • Jordan - Aqaba
  • September 2005 to April 2006

Assist the Front Office Manager with the supervision of the front office staff, from maintaining proper cash control to guest service standards on a day-to-day basis.
Attend to Guests' enquiries, requests, complaints and compliments.
Monitor departmental costs to ensure performance against budget.
Ensure proper training and procedures are in place to ensure provision of quality services.
Attend to crisis or emergency situations and perform service recovery.
Record the details of events in Duty Manager Log Book and to take necessary actions.
Supervises Reception personnel to ensure optimum occupancy and average room rate for purpose of maximizing revenue.
Monitors Front Office personnel to ensure guests receive warm attention and personal recognition.
Informs other operating departments, notably Housekeeping of all Front Office matters that concerns them.
The ability to display a high degree of professionalism and integrity as befitting a member of management.

Travel Assistant at ADMA-OPCO
  • United Arab Emirates - Abu Dhabi
  • March 2002 to May 2005

Being a travel assistant requires advising and helping the clients selecting the best travel plan according to their needs.

Answering phone calls in order to answer questions regarding travel information,
making arrangements for booking tickets for clients are just a few things that a travel agent has to do everyday.

Specialty with Off Shore Oil Locations

all above we did for ADMA-OPCO, Plus movement Co ordinations

Education

Bachelor's degree, Computer Science As Major & Business Admin as Minor
  • at Yarmouk University
  • February 2002

Has A Bachelor Degree of Computer Science as Major & business Administration as Minor , 134 Credit hours for 4 years and half

Specialties & Skills

Staff Training
Business Development
Plan Administration
HR Policies
HR Strategy
HR Polices & Procedures
System Analysis
Quality Management & Performance
Microsoft Office & Windows
Crises management
Statistics Analysis ( SPSS Software )
Strategic Planning & Designing
communication Skills
Organization & Business Development
Organization Design
Performance and reward
HR Manuals

Languages

Arabic
Expert
English
Expert

Memberships

SHRM
  • SHRM-CP / SHRM-SCP Candidate
  • March 2015
ACI
  • CHRP / CHRM
  • September 2016
HRM Leaders
  • MHRM
  • December 2020

Training and Certifications

International Certificate of Administration Leadership (Certificate)
Date Attended:
August 2010
Valid Until:
January 9999
Project Management (Training)
Training Institute:
IGTC
Date Attended:
November 2011
Duration:
25 hours
Strategic Planning (Training)
Training Institute:
Johns Hopkins university
Date Attended:
June 2012
Duration:
45 hours
Development of Administrative Skills (Training)
Training Institute:
IGTC
Date Attended:
September 2010
Duration:
25 hours
Human Resources Development (Training)
Training Institute:
IGTC
Date Attended:
August 2010
Duration:
25 hours

Hobbies

  • Mountain Climbing
  • Hunting
    Real Shoot Guns