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Muhammad Yiwansyah Mega

Field Service Manager Cum as Senior Field Service Engineer & Clinical Application Specialist

Location:
Indonesia
Education:
Doctorate, Instrumentation
Experience:
20 years, 1 month

Work Experience

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List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  20 Years, 1 Months   

February 2013 To April 2015

Field Service Manager Cum as Senior Field Service Engineer & Clinical Application Specialist

at PT. Besindo Medi Prima
Location : Indonesia
PT. Besindo Medi prima, Jakarta
Distributor of Abbott Medical Optics, Ziemer AG, Best Theratronics, Shinva, Elekta
Feb 2013-present
• Managing Field Service Department (Ophthalmology and Radio Therapy Equipment).
• Making Installation Plan and PM Schedule.
• Ensure FSE report is completed.
• Ordering and Controlling Spare parts.
• Customer Visit to gather feedback and information about after sales service.
• Giving Product presentation and demonstration to prospective user.
• Support Sales Team to achieve sales goals.
• Promoting and Selling Maintenance Service, spare part and equipment.
• Giving Training to user (Nurses and Doctors) on Clinical and Technical matters.
• Trouble shooting and repairing on Ophthalmology and Radio Therapy equipment.
• Installing and Setting up New Medical Laser equipment (Excimer and Femtosecond laser for LASIK and also other Medical equipment).
• Calibrating Medical Equipment.
• Doing Regular Preventive Maintenance on Medical Equipment (Monthly, 3 Monthly and Yearly).
• Providing Clinical advice to Nurses and Doctors.
• Project Management.
• Assist regulatory affair staff to process Distribution license from MOH and NRC.
October 2012 To February 2013

Technical Service Manager

at PT. Alcon Pharmaceutical Indonesia
Location : Indonesia
• Managing Technical Service Department
• Making Installation Plan and PM Schedule
• Ensure FSE report is completed
• Installing and Setting up New Medical Laser equipment (Excimer and Femtosecond laser for LASIK)
• Calibrating Medical Equipment
• Doing Regular Preventive Maintenance on Medical Equipment (Monthly, 3 Monthly and Yearly).
• Trouble shooting and repairing on Ophthalmology equipment.
• Ordering and Controlling Spare parts
February 2007 To October 2012

Field Service Manager

at PT. Besindo Medi Prima
Location : Indonesia
• Managing Field Service Department (Ophthalmology)
• Making Installation Plan and PM Schedule
• Ensure FSE report is completed
• Installing and Setting up New Medical Laser equipment (Excimer and Femtosecond laser for LASIK and also other Medical equipment)
• Calibrating Medical Equipment
• Doing Regular Preventive Maintenance on Medical Equipment (Monthly, 3 Monthly and Yearly).
• Trouble shooting and repairing on Ophthalmology.
• Ordering and Controlling Spare parts
• Giving Training to user (Nurses and Doctors) on Clinical and Technical matters
• Providing Clinical advise to Nurses and Doctors
• Giving Product presentation and demonstration to prospective user
• Promote Service contracts to customer
• Support Sales Team to achieve sales goals
January 2004 To January 2007

Faculty Staff

at Sriwijaya University
Location : Indonesia
• Taught Electronics and Instrumentation Subject
• Researched in Microcontroller and PC based Instrumentation system
• Automated Measurement system Consultant
January 2000 To January 2004

Engineering Manager

at PT. Yoshikawa Electronics Bintan, Bintan
Location : Indonesia
Engineering Manager
PT. Yoshikawa Electronics Bintan, Bintan
2000-2004
•• Managed and Supervised personnel in Engineering and Maintenance Department
• Made Department annual budget
• Lead Engineer team to improve test yield and production processes
• Ensure production equipment run with minimum downtime
• Ensure Productivity and Quality Target are achieved
• Lead Cost Reduction Program
• Made annual quality department goals
• Man Power Plan and Recruitment
• Negotiated and Procured Parts, Tools and Equipment
• As Lead Internal Quality auditor
• Appraised employee performances
January 1997 To January 2000

Senior Maintenance Engineer

at PT. Yoshikawa Electronics Bintan, Bintan
Location : Indonesia
Senior Engineer
PT. Yoshikawa Electronics Bintan, Bintan
1997-2000
• • Install and set up Test and Measurement equipment
• Calibrated Test and Measurement equipment
• Troubleshooting and Repair Test and Measurement equipment
• Process and Productivity Improvement
• Improved Test yield
• Made Preventive Maintenance Plan
• Did Regular Preventive Maintenance
• Assisted Manager to coordinate engineer to achieve Dept. goals
April 1995 To June 1997

Manufacturing Engineer

at PT. Quantum Peripherals Indonesia
Manufacturing Engineer
PT. Quantum Peripherals Indonesia, Batam
April 1995 - June 1997
• Responsible for daily operations of Test and Inspections process
• Improved Capacity of Test and Inspection process
• Made Continuous Improvement program
• Troubleshooting and repair Test equipment
• Supervised 100 operators to achieve production target in term of quantity and quality

Education

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Let employers know more about your education; remember, be clear and concise.
January 2007

Doctorate, Instrumentation

at University of Indonesia
Location : Indonesia
Grade: 3.69 out of 4
• Master of Science, Instrumentation, GPA: 3.69, Dept of Physics, University of Indonesia, Depok (2006)
January 1995

Bachelor's degree, Electronic Instrumentation

at University of Sriwijaya
Location : Indonesia
Grade: 3.33 out of 4
• Bachelor of Science, Concentration on Electronic Instrumentation, GPA: 3.33, Dept. of Physics, University of Sriwijaya, Palembang (1995)

Specialties & Skills

INSTALLATION, SET UP, TESTING AND CALIBRATING

INSTRUMENTATION

INDUSTRIAL MACHINERY

EQUIPMENT MAINTENANCE

PROCUREMENT AND ORDERING

PRODUCT SUPPORT

PROJECT MANAGEMENT

Clinical Application

Field Service

Preventive Maintenance

Manufacturing

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Beginner

Indonesian

Beginner

Japanese

Beginner

Training and Certifications

Basic and Physics of Gases ( Training )

KROHNE ACADEMY
July 2014

Pipeline Leak Detection ( Training )

KROHNE Academy
July 2014

Abbott VISX Excimer Laser System ( Training )

Abbott Medical Optics
October 2007

Abbott Intralase Femtosecond Laser System ( Training )

Abbott Medical Optics
November 2007

Amadeus Microkeratome ( Training )

Ziemer AG
January 2010

Wavelight EX500 Excimer Laser System ( Training )

Alcon
January 2012

Wavelight FS200 Femtosecond Laser system ( Training )

Alcon
January 2012

Intralase Clinical Application ( Training )

Abbott Medical Optics
January 2008

Hobbies and Interests

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Help employers know more about you by looking at your hobbies and interests

Reading, Farming, Hiking

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