Senior SAP SD Consultant
Abacus Consulting
Total years of experience :18 years, 6 Months
Conducted brainstorming sessions with the management and super users to design and develop the SAP solution Analyzing client current pain point and helping customers by maximum using SAP best practices solutions Developed AS-IS document for better understanding of existing processes Mapped AS IS-TO BE system requirements for Implementation along with Gap Analysis Developed Business Blue Print (BBP) with respect to Textile Industry Configuring the SD Organizational levels, Master Data, Document Types, Classification and Characteristics, Automatic Batch Determination by expiry date, Sales Contracts, Stock in Transit, Prof of Delivery POD, Sales Return and Billing Types etc. Developed Functional Specification Forms for SD Related ABAP objects Performed Unit testing, Integration testing, Regression testing and supported User Acceptance testing (UAT)
Responsibility
Managing team as a Senior SAP Analyst in SAP CRM and SAP CS modules majorly. Working on Maximize SAP usage for more effective control and real time integration Manage & Provide Support to all SAP users (End users, Executive & Senior Management) Analyze the business change request and customizing of new business requirement. R & D in ISU CS and CRM Modules. Train the Trainers as per existing business process in their respective modules Providing support to SAP ERP team for Sales and Distribution related configuration and in process when requires. Lead key project management activities i.e. Planning of new process implementation, efforts estimation, team coordination, business case/request validation
Cross module support for PM, MM & FICO
Act as SME for Handling key process issues in CRM and CS modules Drive new business & continuous Improvement process
Responsibilities are:
Lead the team to perform After Go Live GAP Analysis for all SAP modules & areas
Maximize SAP usage for more effective control and real time integration
Manage & Provide Support to SAP all power users (Executive & Senior Management)
Analyze the business change request and customizing of new business requirement.
Train the Trainers as per existing business process in their respective modules
Handling the development of Sales and Production different ALV reports and smart forms as per business requirement
Lead key project management activities i.e. Planning of new process implementation, efforts estimation, team coordination, business case/request validation
Act as SME for Handling key process issues in sales, procurement & production module
Drive new business & continuous Improvement process
Drive the new Business Reporting and Dashboard initiative in the organization
Responsibilities are:
Leading In house SAP COE team for Post Go-Live Support.
Business Process Owner for Sales Processes: Inquiry, Quotation, Sales Order, Rush order, Cash order, Scheduling Agreements, and Contracts.
Lead for Entire Customer Master data, Material master, Item proposal, Material Determination, Customer material info records, contracts, and pricing conditions
Also provide support for Procurement Processes especially around Inventory Management and Material master creation and basic purchasing processes.
Handling Warehouse Management / (SAP MM) for All Leather Storage locations GR and Issuance i.e. Sales Orders & Finished Stock Inventories maintenance & transfer postings
Design Process and Blueprint Docs for any new business scenario or process implementation
Perform configuration, testing, data upload and end conduct user training for any new business process implementation for Sales Processes.
Guide team in terms of Service Desk & IT Hotline support issues Risk Register and Issue Log maintenance & tracking
Drive Functional Scope Finalization, Functional specification and sign off
Data migration Management & Authorization Matrix Finalization during BBP Milestone
Ensure Best practice implementation and sanity process check. Part of the Project Team that has conducted the BBP and Design Session
Created Business Requirement & Business Process Documentation
Took the ownership and Lead to harmonize and standardize the Material master and customer data. IT was one of the major achievement in the project and has been recognized by the management
Provided lots of support to the Project Manager in critical project admin and day to day project activities such as Issue Log, BBP Status, Data Migration strategy, meaning team meeting and workshops for Blueprint & User acceptance testing
Help the company and IT to structure and define a proper SAP Center Of Excellence processes, documentation and support mechanism
Being a Sales Manager I was managing Supply Chain network in all over the Pakistan and Developing new Sub-Distributors also working for the projects including Apartments, Hotels, Hospitals and Shopping malls.
Key Activities / Responsibilities:
Boosting to Sales & Marketing, promote the Brand and Company both to current and potential buyers to maximize the business and market penetration
Searching for on-going project or new construction projects, making contact with concern persons and making proposal/quotations for projects as per client requirements.
Closely working with the Architects and Engineers to provide efficient and prompt services to full fill their technical requirements. Arrangement for participant in exhibitions and advertisement activities like billboard and sign boards.
Strong follows up with clients and team for efficient results. Client Handling meeting with the clients to resolve their query when requires.
Invoice generation and monitor the whole sales cycle Resolving Client Issues regarding sales and after sale services Recovering of Debt
Target Achievement plans and KPI for the team
Monthly visit to clients in their cities and training their staff and guiding them to improve sales
Correspondence with clients with different mediums like telephonic and via email with good communication manners
Technical & ERP System Activities:
Monthly estimation of target from all sub-dealers and working towards achieve targets via making some deals/packages and schemes for better sales.
Customer Master Data: Maintain all customer master data for follow up, Correspondence, Shipping & Billing purposes
Reports: Making of Sales Reports End of every month similarly end of every year for complete year progress for each client to evaluate and find out the opportunities to identify improvement Boosting to Sales & Marketing
Organization MCR (Pvt) Ltd franchisee of PIZZA HUT in Pakistan.
Duration April 2008 to January 2009 (10 Months)
Industry Restaurant & Food Services
Role Management Trainee
Worked with Pizza Hut boosted up my career and confidence level. Where I perform my hands on to understand retail store sales and procurement process including Point of Sales and Daily Sale Reports and Safe closing/handovers also analysis store management and procurement cycle very closely. I got an opportunity to get train during implementation phase of ERP (In-house development PHP based) that was a key of starting my interest/carrier toward ERP Consultancy.
Functional Activities as a Management Trainee:
Assisting Restaurant Manager for Quality Assurance and Risk Control and reviewing & monitoring of the whole shift on daily basis.
Guest Handling
Pre shift briefing & emphasizing for guest satisfaction.
Resolving the staff problems
Being a shift leader Implementation of company policies & standards from team in B.O.H food preparation or in F.O.H customer services.
Manager walk before shift starts
Operating POS in busy hours
Safe & Cash handling throughout the shift.
Inventory in mid or end of the year for whole restaurant items
Store Inventory
Making store demand on weekly basis
Payroll making
Complete acknowledgment and practical hand in making of pizza and starters in rush hours to manage the busy shifts like weekends.
Worked more than 12 Hours in long shifts.
Daily Cash closing at the end of the shift complete banking and safe closing.
Technical Activities during ERP implementation Phase:
Gathering requirements of business process for Implementation team including in SALES prospectus Sales procedures, Complete ordering system and automated deliveries on respective work center as per orders. Sale forecasting, Budgeting, Promotional activities, deals and packages for enhance sales.
Material Management maintaining the par level of stock which is always should be in good quantity to run operations, inventory management procedures to follow FIFO method to avoid expiry or spoiled loss creation of demands for fulfill stocks on time, Budgeting and keep eye on P&L summaries which have to be present to RGM for top management meetings end of every month.
Created on request of implementation vendor complete sort of As is As for my unit.
Participate to get train as a Power user and then train to entire unit team including Managers, Shift managers, Supervisor and Cashiers.
Error/Issues handling and their solutions.
Testing the system by performing different business daily activities such as day start shift start shift closed day close etc, providing them my feedback to vendors for better solutions.
Actively involved throughout the project with the programmers for better and smooth performance of system.
Assist to Director for full fill all their computer related tasks.
Maintenance of Employees attendance records and all Computer MS office related tasks also managed their e-mail sending and receiving. Making of B.O.Q and official letters.
SAP Certified Application Associate - Order fulfillment with SAP ERP 6.0 EHP4 COUNTRY WIDE TOP SCROER PASSED SAP SD ONLINE CERTIFICATION FROM SAP - AG WITH 98% OF MARKS
SAP Expereince - Details In Instructor Led Training (ILT) Academy finished TSCM 60, TSCM 62 & in SAP E-Learning have done ERP 01, 02, & 03, SAP NETWEVER, and INTRODUCTION TO SAP SOLUTION MANAGER. During the SAP training have learnt and practice End to End of SAP Sales & Distribution such as Customizing of Ordinary Company Structure to SAP Org Structure, Define and Assign procedures including Sales Organization, Distribution Channels, Divisions, Plant, Storage Locations, Shipping Point and so on. Practice and Learnt How to create and maintain complete business process in SAP Sales & Distribution such as Inquiry, Quotations, Sales Order, Delivery Order, Picking & Packing, Transfer Order, Good Issue and Billing. Further to create different types of reports & list, Outline Agreement and so on like Account Group, Customer Master, Material Master and Pricing Procedures etc.
Bachelor in Commerce from Karachi University in 2008 - 2009 Courses Passed: Part -1 Islamic Studies Functional Studies Introduction to Business Banking Principal of Accounting English-1st Book Business Mathematics and Statistics Economic Analysis and Policy Part -2 Business Communication Principal of Management Economic Development of Pakistan Business and Industrial Law Information Technology Studies Cost Accounting Advance Accounting English-2nd Book Urdu
Covered and experienced professional studies includes: FIRST SEMESTER The Lodging and Food Service Industry Food Production Principal Food and Beverage Services (DONE American Certification with Honours passed with 93% of marks) AHLA Computer Fundamentals French Beginners The technique of writing and language Studies Personality Development SECOND SEMESTER Food and Beverage Management (Done American Certification with 88% of marks) AHLA Managing the HACCP process Basic Hotel and Restaurant Accounting French Intermediate The technique of writing and language Studies Research Project (the role of procurement department in cost controlling)
