Marketing/Technical Consultant
Dr. Abdulwahab Consultency
Total years of experience :28 years, 3 months
Providing strategic guidance to clients with regard to Technology, IT infrastructures and enabling major business processes. Involved in sales and business development, as well as technical duties as given below:
• Meeting with clients to determine requirements;
• Working with clients to define the scope of a project;
• Planning timescales and the resources needed;
• Clarifying a client's system specifications, understanding their work practices and the nature of their business;
• Travelling to customer sites;
• Liaising with staff at all levels of a client organization;
• Defining software, hardware and network requirements;
• Analyzing IT requirements within companies and giving independent and objective advice on the use of IT;
• Developing agreed solutions and implementing new systems;
• Presenting solutions in written or oral reports;
• Helping clients with change-management activities;
• Purchasing systems where appropriate;
• Designing, testing, installing and monitoring new systems;
• Preparing documentation and presenting progress reports to customers;
• Organizing training for users and other consultants;
• Being involved in sales and support, and where appropriate, maintaining contact with client organizations;
• Identifying potential clients and building and maintaining contacts.
Accountable for managing the delivery of critical projects, and for providing managerial /technical support for ARAMCO, MOI, GACA CEP-I/CEP-II and in-house JD Edwards projects conducted by the company. Also responsible for providing monthly financial and technical updates of any known issues/risks to Stakeholders.
Duties:
• Responsible for costing, estimating and planning projects.
• Prepared Project Initiation documentation, work packages and instructions.
• Ensured best value is obtained for the project including supplier base, use of internal and external resources.
• Prepared detailed and summarized project progress reports/status reports for stakeholders.
• Worked with consultant on engineering design/integration.
• Developed and conducting Site Acceptance Tests (SAT).
• Developed project specific training material.
• Developed team of qualified skilled workers.
• Identified, costed and processed any contract variations.
• Monitored and updated project plan and baseline to reflect agreed changes.
• Monitored and Controlled actual expenditure figures against project budgets.
• Ensured Projects are executed using agreed standards & processes.
• Managed and coordinated with local and international vendors until confirmed orders, shipping and delivery.
• Reviewed and approved all project documentation and drawings.
• Resolved any problems and issues that arose.
• Escalated issues and areas of concern to management.
• Provided administrative/technical support for all off site/on site activities.
Ensured the Quality Management System, ISO9001:2000 is established, implemented, maintained and understood throughout the organization.
Duties:
• Ensured proper application of policies/procedures throughout the organization to achieve quality objectives.
• Planned and conducted in-house training to provide awareness of current QMS requirements to the concern departments.
• Prepared and reviewed quality manual, procedures, processes and objectives.
• Arranged and conducted internal audits and Management Reviews.
• Investigated corrective/preventive actions until completion.
• Received monthly reports from departments in order to analysis and monitor continual improvement.
Provided Administrative/Technical support to GACA projects (ACS & RCS Projects) and assisted proposal department in developing technical and management proposals.
Duties:
• Developed project plans and conducted meetings to check the actual vs. Planned
• Developed Quality Plans, Procedures for Projects.
• Conducted Site Acceptance Tests (SAT) for GACA
• Configured, tested & commissioned, trained and provided technical support for Frequentis, Rohde & Schwarz, Thales, MoserBaer systems on International/Domestic Airports and Remote Sites (Kingdom-wide).
• Prepared syllabus and conducted project specific trainings for various systems/subsystems.
• Planned and conducted in-house trainings on various Windows Platforms, applications and networking for end-users and technical staff.
• Provided IT solutions and technical support to different departments and projects
• Represented Proposal Department during ISO external audits.
• Worked with QMS Department to provide necessary coordination to close any open issue i.e. Non-Conformance, Corrective/Preventive Action(CPA) and Customer Feedback issues etc…
• Provided and arranged administrative and production supervision for proposals and technical write-ups
• Designed and implemented Network infrastructure on Windows platform for 8-branches.
• Linked all the branches via Dial-up connection to Jeddah Head Quarter.
• Installed and configured various applications in Daikin Service Centre (Developed by DAIKIN - Japan).
• Conducted and provided various operational/technical trainings to end-users i.e. Operating System, Database, Application and Backup & Restore, SW/HW Troubleshooting etc…
• Provided technical supports to concern staff.