Analyst Software Engineer
Ibex Global (Trg)
Total years of experience :10 years, 8 Months
Give tech support to operations.
Responsible for reporting all assigned campaigns to client and operations.
Web development. Development and modification in campaign scripts where the sales agent can can dial and dispose the call with the respective disposition term codes.
Leads Loading in database for prdective dialing.
Tech support related to software and applications which are being used in operations.
Development of different services for customers like SMS alerts, Geo fence hit alerts etc.
Web development.
Formatting and development of required reports.