Program Manager
Ericsson AB
Total years of experience :16 years, 2 Months
Spearhead program developing new Software features and configurations by using Agile, Scrum and hybrid Software development methodology. Define feature/functionality timelines and releases through roadmap creation, prioritizing the product backlog based on business cases to support SPMs, and collaborating with stakeholders across various functions and lines of business management across the organization are all key responsibilities. Key Result Areas:
•Balanced user needs, business goals, and technical feasibility to deliver features/product on schedule. Collaborated with cross-functional teams to identify and prioritize features that address user pain points and align with business objectives.
•Optimized program performance by managing budget, resolving issues, risks, and resource constraints, introducing innovative approaches that improved eficiency, process improvement, KPIs, and customer satisfaction.
•Developed yearly business cases with funding requirements, risk assessment, benefit analysis, and success metrics, while also scheduling staf training and creating staf development plans to foster increased responsibility and growth.
•Achieved a 90% improvement in program planning process by introducing automation and AI techniques. Involved in scenario planning, F assessment, reference group, Kanban, and VSM meetings, planning, reviews, and retrospectives.
•Adept at resolving conflict and interface problems within the project, providing input on team member performance, and coordinating project activities, including technical support to local partners.
•Transformed the group into a high-performing team that delivered critical system development for global projects. MUHAMMAD HAMID MUNIR, PMP P a g e 3
Tasked to negotiate release issues and schedules with internal customers and provided status updates to executives. Efectively managed the release of code from engineering to production through proactive collaboration with executives, product management, development, QA, and operations teams, resulting in a successful outcome. Key Result Areas:
•Exercised hands-on approach and efective controls to introduce and implement process improvements that resulted 50% reduction in release time, while ensuring quality and functionality and mitigating risk.
•Provided guidance and support to the team providing technical support to each release project plan and conducting post-release/change reviews. Secured consensus on program goals, communication plans, and related project plans.
Defined and disseminated a shared vision of success among project stakeholders, ensuring a collective understanding of project scope, delivery approach, task ownership, and work outputs. Organized and oversaw regular project discussions with customers and project teams to inspect and review work plans, risks, actions, issues, and decisions, also steered all projects to completion with minimized "time to value". Achieved deadlines and turnaround times without compromising quality standards, while adhering to SLA. Implemented short and long-term plans to achieve process objectives in support to overall business goals. Key Result Areas:
•Utilized agile, iterative, and waterfall project management methodologies, enterprise program governance, risk management, and outsourcing/insourcing and ofshore/onshore development models to lead large-scale projects.
•Led and managed the end-to-end delivery of several large-scale projects, including the launch of a new telematics for Volvo Construction equipment.
•Developed and maintained project plans, including timelines, milestones, resource allocation, and risk assessment.
•Transformed the group into a high-performing team that delivered critical system development for global projects.
•Identified and mitigated potential risks and roadblocks to ensure smooth project execution.
•Devised a delivery review framework to jump-start programs with necessary fundamentals, while also establishing a sustainable delivery governance framework that enabled the harvesting of best practices across programs.
•Fostered a collaborative and results-oriented environment, encouraging teamwork and knowledge sharing.
•Facilitated stakeholders with project status updates, while closely monitoring and controlling project performance using Earned Value Management (EVM) and defining project deliverables in WBS.
•Utilized MS project to analyze project metrics and drive data-informed decision-making.
Designed, developed, and implemented / configured high availability solutions on high-end systems, while also monitoring system performance and tuning endpoints to troubleshoot problems. Built healthy relationships with key stakeholders and proactively troubleshooted reported problems. Delivered successful project outcomes by collaborating with key stakeholders, including customers, outsourced partners, suppliers, project teams, and the project steering committee. Established trade-off and alternative approaches to subsystem or system development problems, effectively supervised technical requirements with minimal cost and delivery timeframes.
Key Result Areas:
• Contributed to informed decision-making by generating and maintaining project status reports, which were presented to stakeholders and management, keeping them informed of project progress.
• Improved project outcomes by introducing continuous process improvements, sharing best practices, and evaluating projects. Mentored team members to enhance their productivity and knowledge, and exposure to industry.
• Assisted program management leadership and business management in the developing telematics systems as per the defined system level and flow-down requirements.
• Established a delivery process aligned with program management leadership and business management. Achieved exceptional results by managing critical engagements for the European Parliament.
• Implemented Scrum across company teams in Stockholm and UIC head office in France. Establish understanding of product quality requirements, resulting in improved team performance and successful project outcomes
• Designed, developed, and implemented / configured high availability solutions on high-end systems, while also monitoring system performance and tuning endpoints to troubleshoot problems.
• Built healthy relationships with key stakeholders and proactively troubleshooted reported problems. Delivered successful project outcomes by collaborating with key stakeholders, including customers, outsourced partners, suppliers, project teams, and the project steering committee.
• Established trade-off and alternative approaches to subsystem or system development problems, effectively supervised technical requirements with minimal cost and delivery timeframes.
• Established a delivery process aligned with program management leadership and business management. Achieved exceptional results by managing critical engagements for the European Parliament.
