Multimedia and Broadband Co-ordinator
PTCL
Total years of experience :23 years, 11 months
Training of Field staff for the installation of IPTV, DSL & IP based home surveillance camera at customer premises.
Complaints handling on CMS.
Manage and update data on online web system of BNCC.
Coordinating with vendors to keep network live and removal of faults.
Hands on working with DSL & IPTV equipments and installation at customer premises.
Supervision of technicians and line staff for new connections/installation related
activities.
Management of Fault rectification and customer support function at exchange level.
Worked on NMS in NOC for port up gradation of DSL (Broadband) Connections.
Reporting to (Manager & Senior Manager).
Installation, maintenance and troubleshooting of Broadband, IPTV & IP based home surveillance cameras.
Installation & Configuration of all types of ADSL and Wifi Modems.
Installation, Configuration and Management the Open Source Asterisk (PABX).
Maintenance and Troubleshooting the Trix Box and Manage the Log files.
Installation and Configuration the Microsoft windows Server 2003,
Installation and Manage the DHCP Server.
Installation, Configuration and Manage the group policies of Active Directory.
Installation and Manage the Domain Controller.
Manage and reconfigure the Mikro Tik as Proxy server
Manage the Load Balance (Inbound Internet Traffic) with Mikro Tik.
Monitoring the Network Performance.
Installed, Configured and Manage data in Oracle SQL Server.
Manage the Internet Security with Kerio Firewalls.
Manage and troubleshooting Web Application Server.
Manage LAN, WAN and VPN with Remotely Data Access
Installs, configures and upgrades operating systems and software, using standard business and administrative packages; may modify specific applications for use in operational departments.
Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration.
Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required.
Acts as a technical resource in assisting users to resolve problems with equipment and data; staffs a centralized help desk to facilitate exchange of information and advice; implements solutions or notifies outsource providers as required.
Makes hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services.
Assists in instructing City staff in the use of standard business and administrative software, including word processing, spreadsheets and database management; provides instruction or written documentation where required.
Assists with the planning, design, research and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software and network technology and recommends modifications as necessary; and, Operating Systems (Microsoft and Linux). Installs & configures the servers Proxy (Squid) server & FTP server) and maintain Security.
Performs other duties of a similar nature or level. (Data Recover, Maintain Record).
Responsible Computer Hardware & Network Problems with Multinational
Companies.(ICI, SEIMENS, Hospitals & Govt. College Lahore)
Troubleshooting, Maintenance, Assembling, Repairing the Personal computer,
servers and Laptops.
Hardware installation, troubleshooting, laying cable and configuring of LAN &
WAN.
Installation, configures and Maintenance Operating Systems (Microsoft and Linux).
Installs, configures the servers (Email server, Proxy & Squid server & FTP server)
and maintain Security.
training of Design a simple LAN using Router Technology. Design an IP addressing scheme to meet design requirements Select an appropriate routing protocol based on user requirements Design a simple internetwork using Cisco technology Develop an Access list to meet user specifications. Configure routing protocols given user requirements. Configure IP addresses, subnet masks, and gateway addresses on routers and hosts. Configure a router for additional administrative functionality. Configure a switch with VLANS and inter-switch communication. Implement a LAN. Customize a switch configuration to meet specified network requirements. Implement Access Lists.